As a Sales Development Representative, you will be responsible for identifying, contacting, and qualifying potential customers and play a key role in building our sales pipeline. Leads are generated directly through our web/phone channels, via campaigns and events and from targeted outreach to prospective customers.

Responsibilities Take customer calls and respond to leads in a timely and professional manner

Generate and qualify leads through outbound calls, emails, and social media

Schedule appointments for Account Manager/BDM’s to conduct discovery meetings and close sales

Follow up with prospects and customers to ensure satisfaction and identify cross selling opportunities





Track and update customer information and sales activities in Salesforce

Collaborate with sales/marketing teams to share feedback and insights from the field

Utilise digital tools and AI to ensure a data driven approach to work.

Requirements 1–2 years’ experience in sales, customer service, or business development

Robust communication and interpersonal skills

Confidence speaking with decision-makers

Self-motivated and results-driven mindset

Ability to handle rejection and stay persistent

Experience with CRM tools (e.g., Salesforce) is a bonus.

📌 Sales Development Representative (Melbourne)
🏢 VOCUS
📍 Melbourne