Be the person who keeps the sales process moving Todd Devine Homes is looking for a highly organised, proactive and people-focused Sales Support Coordinator to join our growing Sales team.

This is a newly created role designed to provide dedicated administrative and coordination support across our customer journey, from initial enquiry through to pre-construction.

You’ll work closely with our Sales Manager, sales team, Estimating, Drafting, Marketing, Finance and Operations teams to make sure enquiries, documentation, reports, applications and project information are organised, accurate and progressing.

If you’re the kind of person who loves keeping things on track, enjoys variety and takes pride in being the person others can rely on, this could be a great fit.

About the role As our Sales Support Coordinator, you’ll take ownership of the day-to-day administration that supports our sales and pre-construction teams.

Your role will include

- Providing qualified support for incoming calls, emails, visitors and walk-in customers
- Directing enquiries to the appropriate salesperson or department
- Supporting sales administration from initial enquiry through to deposit
- Setting up customer and project information across HubSpot and ClickHome
- Preparing tender and project documentation using information provided by the sales team
- Coordinating transport feasibility assessments and transport quotes
- Ordering and tracking reports, applications, consultant information and approvals
- Coordinating soils, surveys, preliminary site investigations and other pre-construction requirements
- Assisting with insurance, compliance documentation, service applications and relevant certificates
- Liaising with suppliers,



consultants and internal departments to keep projects progressing
- Maintaining accurate customer records, client folders, tasks and follow-up dates
- Monitoring outstanding actions and escalating missing or overdue information
- Supporting pipeline and workload reporting
- Helping improve templates, checklists and repeatable administration processes
- Assisting with general office coordination, suppliers and team requirements

What you’ll bring We’re looking for someone who is naturally organised, dependable and comfortable managing multiple priorities.

You’ll ideally have

- Strong administration, coordination and organisational skills
- Excellent attention to detail
- Confident and professional communication skills
- A customer-focused approach across phone, email and face-to-face interactions
- Strong follow-through and the ability to keep multiple tasks moving at once
- Confidence learning and working across different systems
- Good judgement and an understanding of when to action something independently and when to escalate
- A collaborative approach and willingness to support different teams across the business

Experience within residential building, construction, property, pre-construction, sales administration or customer service would be highly regarded.

Experience using HubSpot,



ClickHome or similar CRM and workflow systems would also be an advantage, but is not essential.

What success looks like You’ll know you’re succeeding when:

- Salespeople can spend more time speaking with customers and progressing opportunities
- Customer and project information is accurate and up to date
- Reports, applications, quotes and administrative tasks are followed through promptly
- Projects are less likely to be delayed due to missing information or unallocated actions
- Handover between sales and pre-construction is smooth and consistent
- Customers and internal teams know they can rely on you for responsive and organised support

About Todd Devine Homes Todd Devine Homes is an established Victorian home builder specialising in modern prefabricated and residential housing solutions.

We work across a diverse range of projects, from individual homes and Small Second Dwellings through to multi-home developments, lifestyle communities and commercial accommodation projects.

Our team brings together sales, design, estimating, construction and operations, giving this role the opportunity to work across multiple areas of the business and gain a strong understanding of the complete home-building journey.

The details Location: Bayswater, VIC

Employment: Full-time

Reports to: Sales Manager

This position operates across a Monday to Saturday roster, with Saturday attendance required and one coordinated weekday off during the week.

Ready to apply?

- If you’re an experienced administrator or coordinator who enjoys working with people, keeping processes organised and being part of a busy team, we’d love to hear from you.

📌 Sales Support Coordinator (Bayswater)
🏢 Todd Devine Homes
📍 Bayswater