Our client is a dynamic, well-regarded name in the workwear, uniform, and corporate apparel space. Representing a portfolio of trusted workwear brands, they partner with major corporate and government clients to deliver fit-for-purpose apparel solutions at scale. It's a close-knit, fast-moving business rather than a large corporate — the kind of place where you'll inherit real responsibility quickly and be trusted to run with it.
The Opportunity
We're looking for a Senior Account Manager to take ownership of a major NSW Government account. You'll be the face of the business for this client — guiding product through its full journey, driving commercial outcomes, and ensuring service levels are consistently met. This is a senior, high-trust role for someone who wants genuine autonomy: you'll be supported, but not micromanaged.
What You'll Do
- Own end-to-end management of a key NSW Government account, acting as the primary point of contact for client stakeholders.
- Guide product through its full commercial journey, applying strong product and category knowledge to drive value.
- Identify and implement cost efficiencies across the account.
- Partner closely with the Demand Planner to keep supply aligned with client demand.
- Monitor and report on DIFOT performance, ensuring SLAs and KPIs are consistently achieved.
- Prepare and present clear, accurate reporting to clients and internal stakeholders.
- Run and lead client meetings and workshops with confidence, building trust at all levels.
- Manage a high volume of account administration, including detailed spreadsheet and reporting work.
- Oversee fittings run out of the Surrey Hills office.
- Work closely with stakeholders across the business to keep the account running smoothly.
About You
- Proven experience in senior account management within workwear, uniforms, or corporate apparel — essential.
- Strong commercial and product knowledge, with a track record of managing complex, high-value accounts.
- Government account experience highly regarded.
- A genuine self-starter who takes ownership and thrives working autonomously.
- Confident and polished in front of clients — comfortable leading meetings and presenting to senior stakeholders.
- Robust administrative capability, with advanced spreadsheet skills (Google Sheets/Excel).
📌 Senior Account Manager (Sydney)
🏢 JIVARO recruitment
📍 Sydney
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