Assistant Project Officer, Community Engagement (Aboriginal Identified)

Clerk Grade: 5/6

Employment Type: Ongoing, Full-Time

Hybrid work arrangements available. Role can be based in Sydney CBD (McKell Building) or selected regional NSW offices. Office attendance required 2–3 days per week.

This role sits within the NSW Fair Trading Division in the Community Engagement team.

An exciting opportunity has arisen within NSW Fair Trading for an Assistant Project Officer, Community Engagement (Targeted). We’re seeking a culturally informed communicator with experience delivering community outreach and engagement programs. You will work with priority and vulnerable communities, including Aboriginal communities, to raise awareness of Fair Trading’s role and support safer, fairer marketplaces across NSW.
Be Part of the Future of Fair Trading

At NSW Fair Trading, we’ve been on an exciting journey of transformation — reimagining how we deliver for the people and communities of NSW. Through our recent organisational realignment, we’ve built a new operating model designed to put customers at the centre of everything we do, strengthen our regulatory impact, and enable our people to thrive.

We’re creating a more modern, responsive and risk-based Fair Trading — one that understands the needs of people and businesses, embraces collaboration and innovation, and delivers better outcomes across the rental, strata, property and consumer markets we serve.

This next phase brings new and exciting opportunities to join us in shaping “the new way” — where you can help design smarter regulations, improve customer experiences, and make a real difference for the people of NSW.

If you’re someone who:

- Thinks deeply about the needs of people and communities,
- Is motivated by excellent outcomes, not just processes, and
- Wants to be part of an organisation that’s transforming how regulation works —

…then there’s a place for you in our future.

Join us as we build a Fair Trading that’s fit for the future — one that’s customer-centred, evidence-driven,



and proudly focused on public value.

About the Role

- Conduct presentations and engagement sessions with priority and vulnerable communities, including Aboriginal communities.
- Support project planning, delivery and reporting for community engagement initiatives.
- Liaise with stakeholders to collect and document community feedback.
- Maintain relationships with internal and external partners to ensure program success.
- Provide administrative and research support to enable effective project implementation.

Your Responsibilities Will Include:

- Experience in community engagement, communication, or outreach.
- Strong interpersonal and cultural competency skills.
- Excellent written and verbal communication abilities.
- Ability to manage competing priorities and deadlines.
- Proven collaboration and stakeholder relationship skills.

To be successful in this role you will demonstrate:

- Identifies as a person of Aboriginal descent and accepted by the local Aboriginal community.
- Experience delivering or supporting culturally informed engagement programs.
- Excellent communication and relationship-building capabilities.
- Ability to travel and work flexibly, including in regional areas as required.

What we need from you:

An up-to-date CV and a brief cover letter of no more than 2 pages which clearly details your skills and experience as relevant to this role along with evidence of Aboriginality.

Aboriginal as defined by the Aboriginal Lands Rights Act 1983 (NSW) is a person who:

- Identifies as a person of Australian Aboriginal descent
- Presents documentation identifying their family’s Aboriginal descent




- Is accepted by their local Aboriginal community as a person of Aboriginal descent.

This role is for the employment of an Aboriginal person in line with the Department’s Aboriginal Employment Strategy.

For more information about the Confirmation of Aboriginality guidelines and the DCS Aboriginal Employment Strategy, please contact [email protected]

Salary Grade 5/6, with the base salary for this role starting at $99938 base plus superannuation

Click Here to access the Role Description. For enquiries relating to recruitment please contact Francis Wen via [email protected].

Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

Closing Date: Thursday, 12th March, 2026 (at 9:59am)

Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive workplace

The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact [email protected] or 02 9494 8351.

For more information, please visit

Information on some of the different types of disabilities

Information on adjustments available for the recruitment process

📌 Assistant Project Officer, Community Engagement (Aboriginal Identified) (Australia)
🏢 Nsw Government
📍 Australia