We are a privately owned hospitality group operating multiple motels across regional far north Queensland. With continued growth and acquisitions underway, we are focused on delivering exceptional guest experiences, strong operational standards, and consistent occupancy growth across our portfolio.
We are seeking experienced, hands-on Motel Management Couples or Relief Management Couples to support our Queensland properties, with potential for ongoing or long-term contracts for the right candidates.
The Opportunity
You will step into one of our Queensland motels to oversee daily operations and maintain high standards across all areas of the business. This role requires flexibility, accountability, and the ability to quickly adapt to different properties.
Typically, responsibilities are divided between:
Administration & Front Office
Guest check-in and check-out
Managing reservations and OTA platforms
RMS or similar booking system management (essential)
Handling payments, reconciliations, and general banking
Financial reporting and basic bookkeeping
Responding to and improving online reviews
Budget monitoring and KPI performance
Staff supervision and coordination
Operations, Rooms & Grounds
Housekeeping and room presentation
Grounds, pool and garden maintenance
General maintenance and minor repairs
Liaising with trades when required
Stock control and supply monitoring
Ensuring the property is presented to a high standard at all times
This is a hands-on role. Motel management may require assisting with late check-ins or handling urgent matters as they arise.
About You
We are looking for couples who:
Have previous motel or hotel management experience
Familiar using CRM or similar booking systems
Have strong financial and administrative capability
Possess hands-on maintenance and practical skills
Deliver warm, qualified customer service
Are organised, proactive and accountable
Can meet occupancy and SLA (service level agreements)
Are adaptable and able to step into different environments
Are seeking either relief work with flexibility or potential long-term placement
Police clearance and drug screening may be required.
Applicants must hold their own ABN/ACN.
What We Offer
On-site accommodation during each placement
Ongoing support from our National Operations team
Opportunity for repeat relief contracts or permanent placement
Exposure to multiple regional Queensland locations
A supportive and professional working environment
If you are a motivated management couple ready to make an impact across regional Queensland, we would love to hear from you.
Please forward your resume, cover letter outlining your availability and experience, and a recent photo explaining your circumstances and how you will add value to our team.
📌 Motel Management Couple (Cairns)
🏢 Birch Hotel Group
📍 Cairns
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