Azooa is preparing a response for LH-06945 – 2 Technical Writer Content Designers and is seeking suitably qualified contractors for this prospect with the Department of Defence / Australian Signals Directorate.This is an APS6-equivalent ICT Labour Hire role suited to experienced technical writers, content designers and communications specialists with strong research, technical writing, content authoring, stakeholder engagement and publishing experience in secure or complex environments.OverviewThe Department of Defence is seeking 2 Technical Writer Content Designers to support content development and technical publication activities within an ASD environment.Content Designers ensure that quality content is developed across teams and aligns with the strategic objectives of the organisation while meeting user needs.The successful contractors will support technical publications across all phases of development, including:ResearchScopingConsultationReviewPublishingStakeholder engagementContent promotionCore PurposeThe core purpose of this role is to develop high-quality, technically accurate and user-focused content that supports ASD’s strategic messaging and stakeholder communication needs.The role will involve producing content that is suitable for the intended audience and consistent with agency messaging across publications, web content, social media, eLearning materials and interactive tools.Scope / ResponsibilitiesThe Technical Writer Content Designer will be expected to:Liaise with stakeholders to support technical publications through all phases of developmentConduct research to develop technically accurate mitigation adviceTranslate technical subject matter into clear, usable and audience-appropriate contentCreate and publish content consistent with agency messagingDevelop and edit publications, web content, social media posts, eLearning materials and interactive toolsSupport technical consultation with internal and external stakeholdersPromote content through campaigns and other communication initiativesEnsure content quality, consistency and accessibilitySupport content review, moderation and repurposingApply organisational publishing standards and guidelinesContribute to reporting, measurement and content improvement activitiesSupport user experience design considerations, including accessibility, usability and brandingKey DeliverablesExpected deliverables may include:Technical publicationsMitigation advice contentWeb contentSocial media contenteLearning contentInteractive tools or supporting contentTechnical consultation outputsStakeholder engagement recordsContent review and editing outputsPublishing-ready content artefactsContent measurement and reporting inputsUser-focused content design outputsAccessibility and usability-aligned contentCampaign or content promotion support materialsMandatory / Essential CriteriaCandidates should be able to demonstrate experience aligned to the following SFIA criteria.Content Authoring – SFIA Level 4Candidates should be able to demonstrate the ability to:Design content and appearance of complex information deliverablesControl,



monitor and evaluate content for quality and consistencyEnsure accessibility of messages and optimal use of chosen mediaUnderstand and manage risks associated with publishing contentModerate content and ensure it can be repurposed appropriatelyReview the work of othersTake responsibility for ensuring appropriate publicationContent Publishing – SFIA Level 4Candidates should be able to demonstrate the ability to:Apply organisational guidelines for publishingUse appropriate tools and techniques to publish content to new or existing platformsMaintain and update content management processesSelect appropriate channels for content publicationProvide advice to users and content authors on relevant publishing channels and toolsIdentify legal implications associated with publishingMeasurement – SFIA Level 3Candidates should be able to demonstrate the ability to:Apply standard techniques to support measurement activitiesSupport specification of measures and data collection approachesCollect and maintain measurement dataGenerate, produce and distribute reportsUse measurement tools for routine data analysisIdentify and implement improvements to data collection methodsUser Experience Design – SFIA Level 3Candidates should be able to demonstrate the ability to:Apply standard techniques and tools for designing user interactions and experiencesReview design goals and agreed security, usability and accessibility requirementsCreate storyboards, static wireframes and dynamic or workable prototypesAssist with user experience design as part of a teamSupport evaluation of design options and trade-offsApply visual design and branding guidelines consistentlyTechnical SkillsCandidates should have:Strong research skillsStrong written communication skillsTechnical writing experienceContent editing experienceAbility to write for technical and non-technical audiencesAbility to develop technically accurate contentAbility to adapt messaging for different communication channelsDemonstrated ability to build and foster stakeholder relationshipsDesirable CriteriaHighly desirable experience may include:Previous Defence, ASD or National Security experienceExperience writing cyber security, technical, ICT or mitigation advice contentExperience working in secure or classified environmentsExperience producing content for government audiencesExperience developing web content, eLearning or interactive contentExperience supporting publication campaigns or communication initiativesExperience working with technical SMEsExperience applying accessibility, usability and plain-language principlesExperience with content management systems and publishing workflowsExperience with UX writing,



content design or service design practicesEngagement DetailsRFQ ID: LH-06945RFQ Type: DMP2 – ICT Labour HireRole Title: Technical Writer Content DesignerNumber of Roles: 2Buyer: Department of DefenceOrganisation: Australian Signals DirectorateExperience Level: APS6 equivalentLocation: ACTWorking Arrangements: OnsiteEstimated Start Date: Tuesday, 1 September 2026Initial Contract Duration: 12 monthsExtension Term: 12 monthsNumber of Extensions: 2Maximum Hours: 40 hours per week
Working arrangements will be at the discretion of the assigned work area and subject to operational need. Due to the nature of ASD’s operations, not all work areas can accommodate work from home.Clearance RequirementsCandidates must have a current NV2 or TSPV security clearance.The RFQ notes the role must be able to obtain Negative Vetting Level 2, and that these are NV2 and TSPV roles.Successful candidates will also be required to complete ASD’s Organisation Suitability Assessment prior to commencement.Vendor requirements include current Defence Industry Security Program membership.RFQ RelevanceYour profile will need to be positioned against the RFQ requirements, including:Technical writing and content design experienceContent authoring capability at SFIA Level 4Content publishing capability at SFIA Level 4Measurement capability at SFIA Level 3User experience design capability at SFIA Level 3Strong research and technical communication skillsAbility to develop technically accurate content for intended audiencesStakeholder consultation and relationship management experienceExperience creating publications, web content, social posts, eLearning materials or interactive toolsCurrent NV2 or TSPV clearanceAbility to work onsite in ACTAbility to complete ASD Organisation Suitability AssessmentRate GuidanceAzooa recommended maximum rate: $115.08/hour including superAzooa recommends candidates remain at or below $115.08/hour including superfor this opportunity to support a competitive submission.Rate competitiveness generally works as follows:At or below $115.08/hour including super: stronger competitiveness positionAbove $115.08/hour including super: may be less competitive unless specialist ASD, Defence, NV2 / TSPV, cyber security, technical publication or secure-environment content design experience strongly justifies the rateHigher rates may still be considered where strong ASD, Defence, NV2 / TSPV, cyber security, technical publication or secure-environment content design experience outweighs rate competitiveness.Please provide your expected hourly rate including super, so Azooa can assess competitiveness.How Azooa Can Support YouJoin the successful Azooa Contracts Team to deliver this engagement and receive support with:Positioning your profile to maximise win probabilityHelping align your rate with market expectations and value-for-money positioningAssisting with tailored resume positioningHighlighting relevant technical writing, content design, Defence, ASD and stakeholder engagement experienceProviding access to similar Defence and Federal Government ICT opportunities

📌 Technical Writer (Canberra)
🏢 Azooa
📍 Canberra