"What a great Service!” “Your technician was so friendly” “You guys do such a great job protecting our home” This is what some recent customers said about us.
Smoke Alarm Testing Services (SATS) is a skilled smoke alarm testing company that is locally owned and operated. We’ve been protecting homes across Australia and New Zealand for over 15 years, working on behalf of real estate agents and landlords to ensure properties comply with state legislation.
Does our core focus spark something for you? We operate with purpose in a niche.
Purpose: Providing peace of mind
Niche: Qualified people installing and maintaining smoke alarms in residential rental properties
We’re a fun and energetic team looking for a positive and adaptable person to join our Head Office team. We pride ourselves on quality, innovation, and customer service—and we’ll provide you with the tools and training needed to succeed in the role.
About your new position:
Based in our Helensvale office, you will support our technicians and oversee daily job completion through our task dashboard in our service software. Working within a team of five, this role provides the support and guidance needed to ensure tasks are completed efficiently and to a high standard.
Key responsibilities
- Provide phone support to technicians throughout the day, tracking progress and making adjustments as needed