Key Responsibilities

Payroll and Employee Records

- Manage end-to-end processing of weekly payroll, ensuring employees are paid accurately and on time.

- Calculate leave, overtime, allowances, superannuation, PAYG withholding and other statutory deductions.

- Interpret Up-to-date Awards, employment agreements and relevant payroll obligations.

- Manage payroll reconciliations, reporting and payroll-related audit requirements.

- Maintain accurate employee payroll records, including new starters, changes, leave, terminations and other employment updates.

- Respond to payroll enquiries and provide practical guidance to employees and managers.

- Ensure payroll processes comply with Fair Work, ATO, superannuation and other relevant legislative requirements.

- Support continuous improvement of payroll processes, reporting and system workflows.

Recruitment and Selection

- Coordinate recruitment activities for new and replacement roles across the organisation.

- Prepare and post job advertisements, manage applications and coordinate interview arrangements.

- Communicate with candidates throughout the recruitment process in a professional and timely manner.

- Conduct reference checks, background checks and pre-employment administration where required.

- Assist managers with shortlisting, interview coordination and recruitment documentation.

- Prepare employment offers, contracts and related onboarding paperwork.

- Maintain recruitment records and ensure hiring processes are consistent, fair and compliant.

Onboarding and Employee Lifecycle

- Coordinate the onboarding process for new employees to ensure a smooth and professional employee experience.

- Prepare onboarding documentation, employee files, system access requests and induction schedules.

- Liaise with managers to ensure new starters are properly welcomed, equipped and supported.

- Support probation review processes and follow up with managers on required documentation.

- Manage employee changes, including role changes, salary updates, reporting line changes and employment variations.





- Coordinate offboarding activities, including termination documentation, final pay inputs, exit checklists and employee record updates.

- Maintain accurate employee records across HR, payroll and related systems.

HR Administration and Compliance

- Support the preparation and maintenance of HR policies, procedures, templates and employee documentation.

- Assist with employment contract administration and ensure documentation is consistent and up to date.

- Support compliance with employment legislation, Fair Work requirements, Modern Awards, workplace policies and internal procedures.

- Maintain confidential employee records and ensure HR information is handled appropriately.

- Prepare HR reports, workforce data, leave reports and other people-related reporting as required.

- Assist with audits, compliance reviews and process improvements across payroll and HR.

Employee and Manager Support

- Act as a first point of contact for general HR, payroll and employment-related queries.

- Provide practical guidance to employees and managers on HR processes, policies, leave, payroll and employee lifecycle matters.

- Support managers with performance review administration, probation follow-ups and employee documentation.

- Assist with employee relations matters by coordinating documentation, meetings and follow-up actions where required.

- Escalate complex employment, performance or compliance matters to senior management or external advisers as appropriate.

- Help promote a positive, professional and supportive employee experience across the business.

Systems and Process Improvement

- Maintain accurate data in Employment Hero and other HR/payroll systems.





- Identify opportunities to improve HR, payroll, onboarding and recruitment processes.

- Support implementation of better workflows, templates, checklists and reporting tools.

- Assist with system updates, process documentation and employee self-service improvements.

- Contribute to the development of consistent and scalable people processes as the organisation grows.

About You

To be successful in this role, you will have:

- Previous experience in payroll, HR administration, people operations or a similar role.

- Strong understanding of payroll processes, employment legislation, superannuation, tax and Fair Work obligations.

- Experience interpreting Modern Awards and employment agreements.

- Exposure to recruitment, onboarding and employee lifecycle administration.

- Strong attention to detail and the ability to manage confidential information appropriately.

- Excellent organisational skills with the ability to manage competing priorities and deadlines.

- Strong communication skills and the ability to support employees and managers professionally.

- A practical, solutions-focused approach to HR and payroll matters.

- Confidence using HR/payroll systems and Microsoft Office applications.

- Experience with Employment Hero will be highly regarded.

Personal Attributes

- Professional, approachable and discreet.

- Highly organised and accurate.

- Strong service mindset and willingness to support employees and managers.

- Comfortable working across both HR and payroll responsibilities.

- Able to work independently while knowing when to escalate matters.

- Continuous improvement mindset with a focus on practical, efficient processes.

Desirable Experience

- Experience in a growing business or multi-entity environment.

- Exposure to employee onboarding, recruitment coordination and HR process improvement.

- Understanding of Australian employment legislation and Modern Award interpretation.

- Experience preparing HR reports, payroll reconciliations and employee lifecycle documentation.

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