Novus Glass Bibra Lake is looking for a highly organised and customer-focused Administrative Assistant to join our friendly team. This is a fast-paced role where no two days are the same, making it perfect for someone who enjoys multitasking, problem-solving and delivering outstanding customer service.

As the first point of contact for our customers, you'll play a key role in ensuring our daily operations run smoothly while supporting our technicians and office team.

About the Role

Your responsibilities will include:

- Answering incoming phone calls, emails and online enquiries

- Scheduling and coordinating windscreen repair and replacement bookings

- Providing exceptional customer service to private, fleet and insurance customers

- Ordering stock and monitoring inventory levels

- Liaising with suppliers and technicians

- Greeting customers

- General administration and data entry

- Ensuring the daily schedule runs efficiently and resolving any scheduling issues

- Assisting with other office duties as required

About You





We're looking for someone who has:

- Previous administration or customer service experience

- Excellent communication and interpersonal skills

- Strong organisational and time management abilities

- The ability to work efficiently in a busy environment

- High attention to detail

- A positive, proactive attitude

- Confidence using computers and learning recent systems

- The ability to work independently and as part of a team

Experience in the automotive, trades or service industry is an advantage but not essential.

What We Offer

- Immediate start available

- Monday to Friday – no weekend work

- Supportive and friendly team environment

- On-the-job training

- Opportunities to grow within a well-established local business

If you're organised, enjoy helping customers and thrive in a busy environment, we'd love to hear from you.

📌 Administration Assistant (Fremantle)
🏢 Novus Glass Bibra Lake
📍 Fremantle