The Company

ABit Systems has been growing in the IT Sector for over 20 years with our primary focus being IT Managed Service Support.

Our company accommodates a diverse client base along with a variety of industry specific setups.

Our software division also provides specialised bespoke software tailored towards our customers specific requirements.

We offer a close team of technical experts where your commitment and contributions will be recognised.

The Position

We are looking for a full-time permanent employee to help answering our support phone line, managing our support mailbox and some entry level support work.

The requirements for the role are:

- Some recent experience in a similar role would be helpful, but we are also happy to train you from scratch.

- Knowledge of Windows OS including Windows 11.

- Knowledge of Windows server 2016/2019/2022/2025 would be an advantage, but is not required.

- A basic understanding of networks would be practical.

- Having an interest in Firewalls, Switches and Routers will assist you in growing in the role.

- Be an Australian Citizen or Permanent Resident.

- Good written and verbal English skills

The ideal candidate will have an interest in learning at least some of the below:

- Proxmox and virtual servers.

- Windows server migrations and upgrades.

- Office 365 Migrations.

- Microsoft Azure.

- Sophos XGS Firewalls.

- Veeam and Shadow Protect Products.

- Exchange / Office 365 and Active Directory.

- SharePoint.

- AI

- Cyber Security.

Who should Apply?

- Dedicated and committed individuals who value a great job.





- People who like to use their own experience to improve company policies and procedures.

- Technicians who want to work within an experienced, diverse and friendly team.

- Those that love to learn new skills, enjoy helping others and are looking for long term and stable employment.

Please provide your CV and a Cover Letter with your application and let us know a little bit about yourself.

We will not accept any application without cover letter or from anyone currently living overseas.

We will not accept any candidates from recruitment agents unless we have requested them. Recruitment agents should not contact us unless we have contacted them first.

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ABit's Mission Statement:

At ABit Systems, our mission is to provide exceptional IT Managed Services through local resource. Our business prioritises reliability, consistency, customer focus, security, friendly and professional service, honesty, quality, and fairness. We are committed to delivering on our promises, ensuring consistency in our approach, and always putting our customers' needs first.

We understand the importance of IT security and integrate it into every aspect of our work, prioritising it over convenience.

We strive to provide friendly and professional service to all customers, treating them with courtesy and respect,



even in challenging situations. We will liaise with 3rd parties when necessary or beneficial.

Honesty is a core value for us, as we believe in transparent communication and taking responsibility for our actions.

We are dedicated to delivering high-quality services applying best IT practices, and always going above and beyond to ensure customer satisfaction.

Whilst we aim to make a profit, we will never engage in price-gouging, always ensuring fair pricing and transparent invoicing. We will never recommend purchasing items or services which are not needed.

We believe in treating our staff well, promoting a discrimination-free workplace and fostering a culture of inclusivity, respect, and equal opportunities regardless of gender, race, or any other characteristics. We value the unique perspectives and contributions of each team member, recognising that their diverse experiences and backgrounds enrich our organisation. We encourage open communication, actively seek input from all staff members, and we acknowledge the significance of continuous training alongside creating a workplace environment that allows for moments of enjoyment and enthusiasm. These measures help empower our team to thrive and deliver the highest quality of service to our customers.

At ABit systems, we are driven by these principles to create long-lasting partnerships with our valued Customers, Suppliers and Employees. With a history spanning already over two decades, we are here to support our customers for the long run. We hope many of our business partners will walk with us.

📌 Help Desk Trainee (Perth)
🏢 ABit Systems
📍 Perth