About the Role

Ross Care is seeking an experienced Team Leader – Disability Support Worker to support participants in a Supported Independent Living environment across Adelaide.

This is a hands-on leadership role. You will work directly alongside the team on shift while also being responsible for documentation, incident reporting, rostering, and ensuring NDIS compliance.

This role requires someone who can multitask, remain calm under pressure, manage competing priorities, and keep services running smoothly while maintaining positive relationships with participants, families, and stakeholders.

Key Responsibilities

- Provide direct support to participants in line with their support plans and behaviour support plans

- Lead by example on shift and support staff with day-to-day challenges

- Ensure incident reports, ABC data, progress notes and documentation are completed accurately and on time

- Monitor staff practice and ensure supports are delivered safely and in line with NDIS requirements

- Complete and manage staff rosters in line with participant funding and SCHADS Award requirements

- Respond to incidents, concerns and escalations in a calm and professional manner

- Communicate with families, support coordinators and other stakeholders as required

- Ensure the home setting remains safe, respectful and well managed

- Support new staff with onboarding and guidance on house routines and expectations





- Escalate risks, incidents or concerns to management promptly

- Maintain current Working with Vulnerable People clearance, NDIS Worker Screening Check, First Aid Certificate, and valid Driver's Licence

What We're Looking For

- Minimum 3 years experience in disability support

- Experience working in Supported Independent Living environments

- Strong understanding of NDIS practice standards and the NDIS Code of Conduct

- Experience completing incident reports, ABC reporting and participant documentation

- Ability to manage multiple priorities and meet deadlines

- Strong leadership skills with the ability to be firm, fair and supportive with staff

- Ability to work in high-pressure environments and respond to challenging behaviours

- Strong communication and stakeholder management skills

- Current NDIS Worker Screening Check

- Valid Driver's Licence

- Full work rights are required for this role

- Relevant qualification including Certificate III Community Services, Certificate IV Disability, Diploma Community Services, Bachelor Social Work, or Bachelor Psychology

Why Join Ross Care

- Work with a stable and supportive team

- Opportunity to develop leadership skills while remaining hands-on

- A role where you can make a real difference in participants' lives

- Supportive management and a values-driven organisation

📌 Team Lead - Disability Support Worker (Adelaide)
🏢 Ross Care
📍 Adelaide