About the Role

We are currently seeking a compassionate and reliable part-time Care Partner to support our Aged Care and Department of Veterans’ Affairs (DVA) clients in the Shepparton region.

This is a case management-focused role where you will coordinate and monitor care services, ensuring clients receive high-quality, person-centred support tailored to their goals and needs. Beginning with approximately 25 hours per week with prospect to move full-time within 3 - 6 months, this position is ideal for someone who is passionate about making a positive impact in the community and can communicate effectively with clients, families, and support networks.

Key Responsibilities

Coordinate and monitor care plans for Aged Care and DVA clients in the Shepparton region

Conduct regular client visits and assessments to review care needs, goals, and wellbeing

Liaise with clients, families, healthcare providers, and internal teams to ensure cohesive support

Update and maintain accurate case documentation and records in line with organisational and compliance requirements

Identify and escalate any risks, concerns, or changes in client status to the appropriate team members

Support clients to access and navigate community services and resources

Ensure all case management activities align with relevant policies, DVA guidelines, and aged care standards

Key Requirements





Previous experience in case management, aged care, disability support, ora related community services role

Robust understanding of person-centred care and the ability to tailorsupport to individual client needs

Effective verbal and written communication skills, with the ability to buildtrust and rapport with clients

Demonstrated ability to work independently, prioritise tasks, and manage acaseload

Reliable, professional, and compassionate approach to supporting clients inthe community

Current driver’s licence and ability to travel within the Shepparton region

Relevant qualifications (e.g., in health, community services, or social work) are desirable

What We Offer

Meaningful work supporting Aged Care and DVA clients in a local community setting

Flexible part-time hours (approximately 25 hours per week)

Supportive team environment and ongoing professional development opportunities

Access to training and resources to build your skills in case management and client care

If you are a dedicated Individual looking to make a meaningful impact, we would love to hear from you.

Please submit your resume and a cover letter outlining how your relevant experience matches what we are looking for and why you are passionate about supporting Veterans and older Australians in the community.

📌 Care Partner (Shepparton)
🏢 NEW CARE SERVICES
📍 Shepparton