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Motel Manager
Next Gen Talent Lakelands NSW 2282
Permanent Full time
Base pay
$80,000
Match score
Key points we found
Manage daily operations of the motel ensuring high standards of guest service.Oversee reservations and front office operations while supervising staff.Monitor budgets and prepare operational reports to maximise profitability.
Next Gen Talent
Business name: - WARNER'S BAY WATER PTY LTD t/a The Esplanade Motel
Job Title: Motel Manager
Location of Work: - 7 Gosforth Grove, Lakelands NSW 2282 Australia
Salary - $80,000 per annum plus superannuation
About the company: -
The motel is a modern 4-star accommodation property offering premium guest rooms and suites, operating alongside a busy hospitality venue featuring a restaurant, bars, bottleshop and function facilities. The motel caters to leisure travellers, business guests, families and group bookings, delivering high-quality accommodation and customer service in the Lake Macquarie region. The property offers approximately 25 guest rooms together with room service, guest laundry facilities and reception services.
Position Summary
The Motel Manager is responsible for the day-to-day management of motel operations, ensuring exceptional guest experiences, effective business performance and compliance with hospitality standards. The role requires strong leadership, commercial awareness and the ability to oversee accommodation operations while working closely with hotel management.
Minimum requirement
At least an AQF Diploma (or higher) in Hospitality Management, Hotel Management, Business Management or a related discipline.At least three years of relevant management experience in motel, hotel or accommodation operations.
Roles And Responsibilities
Manage the daily operations of the motel, ensuring high standards of guest service and operational efficiency.Oversee reservations, front office operations, guest arrivals and departures using the property's reservation management systems.Supervise, train and roster reception, housekeeping and maintenance staff.Monitor room occupancy, pricing strategies and revenue performance to maximise profitability.Ensure guest rooms, public areas and facilities are maintained to a consistently high standard.Respond promptly and professionally to guest enquiries, complaints and special requests.Coordinate housekeeping schedules to ensure timely room turnaround and quality assurance.Monitor budgets, operating expenses and inventory levels for accommodation operations.Prepare operational reports including occupancy, revenue, guest feedback and staffing requirements.Ensure compliance with workplace health and safety legislation, liquor licensing requirements (where applicable), fire safety procedures and accommodation industry standards.Coordinate maintenance and repairs with contractors to minimise disruption to guests.Work collaboratively with the hotel's staff to deliver a seamless guest experience.Assist with marketing initiatives, online booking platforms and reputation management, including responding to guest reviews.Implement procedures to improve operational efficiency, guest satisfaction and business performance.
Skills And Experience
Demonstrated leadership and staff management experience.Strong customer service and communication skills.Experience with accommodation booking systems and property management software.Sound financial,
budgeting and reporting skills.Excellent organisational and problem-solving abilities.Ability to work flexible hours, including weekends and public holidays as required.Knowledge of Australian workplace health and safety requirements and hospitality industry compliance.
Desirable
Experience managing accommodation within an integrated hotel or hospitality venue.First Aid Certificate.Responsible Service of Alcohol (RSA) competency.Experience in revenue management and online travel agency (OTA) platforms.
How To Apply:
To apply for this position, please email your resume to
[email protected]. Please note that only short-listed candidates will be contacted, and your application will be treated as strictly confidential
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Skills
BUDGETTING
Conflict Resolution
Customer service
First Aid Certificate
Guest relations
Hospitality industry standards
Leadership
Marketing Initiatives
Online booking platforms
Operational management
Problem solving
Property management software
Reputation management
Reservation management systems
Responsible Service of Alcohol (RSA)
Revenue management
Staff management
team roster management
Workplace Health and Safety
More details
Expiring date
9 Aug 2026
Date posted
10 Jul 2026
Category
Hospo, Tourism & Food Services
Occupation
Management & Senior Leadership
Contract type
Permanent
Work type
Full time
Job mode
Onsite / Standard business hours
Industry
Accommodation and Food Services
Sector
Privately held company
Desired education level
Diploma or associate's degree
Company size
51 to 200
Next Gen Talent
51 to 200
Company size
13 Job vacancies
Pay insights
Market average based on all Motel Manager jobs in Hunter Valley NSW
Base pay range
$80k
Market average
$84k
$70k - $80k
2 jobs
$80k - $90k
1 jobs
$90k - $100k
2 jobs
$84k
Market average
$70k
$100k
[ 473, 200, 432, 432, 200, 473 ]
[ 473, 200, 432, 432, 200, 473 ]
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Next Gen Talent
Business name: - WARNER'S BAY WATER PTY LTD t/a The Esplanade Motel
Job Title: Motel Manager
Location of Work: - 7 Gosforth Grove, Lakelands NSW 2282 Australia
Salary - $80,000 per annum plus superannuation
About the company: -
The motel is a modern 4-star accommodation property offering premium guest rooms and suites, operating alongside a busy hospitality venue featuring a restaurant, bars, bottleshop and function facilities. The motel caters to leisure travellers, business guests, families and group bookings, delivering high-quality accommodation and customer service in the Lake Macquarie region. The property offers approximately 25 guest rooms together with room service, guest laundry facilities and reception services.
Position Summary
The Motel Manager is responsible for the day-to-day management of motel operations, ensuring exceptional guest experiences, efficient business performance and compliance with hospitality standards. The role requires robust leadership, commercial awareness and the ability to oversee accommodation operations while working closely with hotel management.
Minimum requirement
At least an AQF Diploma (or higher) in Hospitality Management, Hotel Management, Business Management or a related discipline.At least three years of relevant management experience in motel, hotel or accommodation operations.
Roles And Responsibilities
Manage the daily operations of the motel, ensuring high standards of guest service and operational efficiency.Oversee reservations, front office operations, guest arrivals and departures using the property's reservation management systems.Supervise, train and roster reception, housekeeping and maintenance staff.Monitor room occupancy, pricing strategies and revenue performance to maximise profitability.Ensure guest rooms, public areas and facilities are maintained to a consistently high standard.Respond promptly and professionally to guest enquiries, complaints and special requests.Coordinate housekeeping schedules to ensure timely room turnaround and quality assurance.Monitor budgets, operating expenses and inventory levels for accommodation operations.Prepare operational reports including occupancy, revenue, guest feedback and staffing requirements.Ensure compliance with workplace health and safety legislation, liquor licensing requirements (where applicable), fire safety procedures and accommodation industry standards.Coordinate maintenance and repairs with contractors to minimise disruption to guests.Work collaboratively with the hotel's staff to deliver a seamless guest experience.Assist with marketing initiatives, online booking platforms and reputation management, including responding to guest reviews.Implement procedures to improve operational efficiency, guest satisfaction and business performance.
Skills And Experience
Demonstrated leadership and staff management experience.Strong customer service and communication skills.Experience with accommodation booking systems and property management software.Sound financial, budgeting and reporting skills.Excellent organisational and problem-solving abilities.Ability to work flexible hours, including weekends and public holidays as required.Knowledge of Australian workplace health and safety requirements and hospitality industry compliance.
Desirable
Experience managing accommodation within an integrated hotel or hospitality venue.First Aid Certificate.Responsible Service of Alcohol (RSA) competency.Experience in revenue management and online travel agency (OTA) platforms.
How To Apply:
To apply for this position, please email your resume to
[email protected]. Please note that only short-listed candidates will be contacted, and your application will be treated as strictly confidential
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