About the Role
Due to growth our Broadbeach clinic is seeking a permanent part-time Senior Receptionist to join their team working 30 hours per week across Monday - Friday 9.00am - 6.00pm.

As the first point of contact for our patients, you'll play a vital role in creating a welcoming experience while helping ensure the smooth day-to-day operation of the clinic. This is a fantastic opportunity for someone who enjoys working with people, thrives in a quick-paced environment, and is looking to build a long-term career within a growing healthcare organisation.

You'll join a supportive administration team and work alongside a large multidisciplinary group of clinicians, helping deliver exceptional service to our patients and community.

Key Responsibilities

- Welcoming patients and managing front desk reception
- Answering phone and email enquiries
- Scheduling and managing appointments
- Processing Medicare, HICAPS and EFTPOS transactions
- Managing referrals and clinic correspondence
- Data entry and maintaining accurate patient records
- Invoicing and debtor management
- Diary management and appointment coordination
- End-of-day reconciliation
- Providing day-to-day support to clinicians and the wider clinic team

About You
We're looking for someone who is:

- Friendly, professional and approachable
- Highly organised with strong attention to detail
- Confident using computers and learning new systems
- Able to multitask and prioritise in a busy environment




- A strong communicator who enjoys helping people
- Reliable, proactive and a team player
- Passionate about delivering exceptional customer service

Desirable Experience

- Previous reception, administration or customer service experience
- Experience in allied health, medical, or healthcare administration
- Exposure to HICAPS, Medicare billing or practice management software (advantageous but not essential)

Why Join Sports & Spinal?

- Supportive and collaborative team culture
- Ongoing training and professional development
- Career progression opportunities across a growing organisation
- Team social events and celebrations
- Employee discounts on Sports & Spinal services
- Opportunity to make a meaningful difference in patients' healthcare journeys

About Us
Sports & Spinal has been providing exceptional physiotherapy and allied health services across South East Queensland for over 30 years. We are passionate about helping our patients achieve their goals while fostering a workplace culture built on teamwork, growth, innovation and genuine care.

Our values guide everything we do:

- Respect All
- Innovate for the Future
- Collaborate & Grow
- Be Memorable
- Show the Love

If you're looking for a rewarding administration role with opportunities for growth and development, we'd love to hear from you.

Apply now and become part of the Sports & Spinal team.

📌 Senior Receptionist | Broadbeach (Gold Coast)
🏢 Sports and Spinal Group
📍 Gold Coast