ROLE DETAILSJob Title: Customer Service OfficerLocation: CanberraDuration: 3+ months
The following capability form the criteria that are required to perform the duties of Customer Service Officer. 1. Demonstrated experience in delivering high-quality customer service in complex or challenging service delivery environments, and the effective resolution of queries and complaints.2. Practical experience with sales coordination, including an ability to follow and understand finance processes and legislation as it related to handling public money.3. Demonstrated ability to be flexible and work as part of a team to meet deadlines and manage competing priorities.4. High level written and verbal communication skills with valuable attention to detail and experience in using the Microsoft Office suite.
Professional / Technical Skills and Knowledge • Experience working in a cemetery or similar environment is highly desirable.• Customer Service, sales, or administration experience will be well regarded.

📌 Customer Service Officer (Canberra)
🏢 Nityo Infotech
📍 Canberra