Are you an organised and customer-focused professional looking for an opportunity to work within a friendly and supportive team? We are seeking a reliable and motivated Customer Service Administrator to join our Service Administration team on a 12-month maternity leave contract commencing in September.
Comprehensive training will be provided, making this an excellent opportunity for someone with customer service or administrative experience who is eager to learn, develop their skills, and become a valued member of a collaborative team. This role offers a great blend of customer interaction and administrative coordination, making it ideal for someone who enjoys building relationships while ensuring things run smoothly behind the scenes.
What you’ll be doing:
- Handling customer enquiries and service requests over the phone and via email
- Preparing and following up on quotations
- Processing customer orders accurately
- Maintaining up-to-date customer records and service documentation
- Working closely with the Service Management team to ensure customer needs are met
What we’re looking for:
- Experience in customer service, administration,
or a similar role
- Confident communication skills and a professional phone manner
- A reliable and organised approach with strong attention to detail
- Ability to work both independently and as part of a team
- Solid computer skills (Microsoft Office and ERP systems preferred)
- Someone who is dependable, mature-minded, and seeking long-term stability
What we offer:
- A full time, 12-month maternity leave contract with a well-established organisation
- Comprehensive training and support to help you succeed in the role
- A welcoming, collaborative, and supportive team environment.
- Regular weekday hours (no late nights or weekends)
- A role that rewards reliability, commitment, and a strong work ethic
If you are someone who takes pride in providing excellent customer service and are looking for a role where you can stay long term, we’d love to hear from you.
Click "Apply Now." Submit your resume and a cover letter telling us why you are the right candidate.