AMEK Engineering is a national building services provider delivering exceptional HVAC&R;, Electrical, Fire, Engineering, Automation & Controls, Life Safety and Advisory Services nation-wide.
Due to growth in our business, an chance exists for a Service Coordinator to join our busy service team, to be based out of our office in Belmont.
YOUR RESPONSIBLITIES
- Managing Maintenance Contracts in an efficient and diligent manner
- Liaising with clients and ensuring client KPI’s and targets are being achieved with a high standard of customer service
- Managing & coordinating daily service calls, maintenance & quoted works
- Preparation and submission of quotes
- Preparation and submission of client-specific documentation
- Effectively utilising client-specific platforms for job management
- Efficient scheduling and dispatch of technical field staff
- Liaising with suppliers to ensure accurate parts orders and delivery of goods
- Managing & coordinating of subcontractors to ensure jobs are attended and completed in a timely manner
- Monthly reporting to client and management
- Managing and ensuring client asset registers are accurate and up to date
- Providing administration coverage as and when required
- Be available for overtime duties as and when required
- Compliance of WHS & Quality standards, practices & policies
- Other duties and tasks as directed by management
ABOUT YOU
- Honest and Reliable
- Excellent customer service and interpersonal skills.
- Highly organised and able to prioritise and multitask.
- Strong Attention to detail.
- Ability to work under pressure.
- Competent working independently and as part of a team.
- Proficient in Microsoft Excel, Word and Outlook.
- Previous experience in a similar role will be highly regarded
EMPLOYEE BENEFITS
- An attractive remuneration commensurate with experience.
- Safe and friendly work environment.
- Professional Development
- Free on-site parking available
Remuneration is negotiable by experience and will be discussed with you upon successful application.
Please note that this is a 100% office-based role
📌 Service Coordinator (Midland)
🏢 Amek Engineering
📍 Midland
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