Summary:

As a FOH Shift Manager at our bustling hospitality venue in Kelmscott, you will play a pivotal role in ensuring exceptional customer service and operational efficiency. This permanent, full time position is ideal for a mid-senior level professional looking to lead a dynamic team in a fast-paced environment, contributing to the overall success and reputation of our establishment.

Responsibilities:

- Oversee daily front-of-house operations, ensuring high standards of service and customer satisfaction.
- Manage and train staff, fostering a positive and productive work environment.
- Handle customer inquiries and complaints with professionalism and efficiency.
- Monitor inventory levels and assist in stock management to ensure smooth operations.
- Implement and uphold health and safety regulations and company policies.




- Assist in scheduling staff shifts and managing payroll.
- Collaborate with kitchen staff to ensure timely and accurate service delivery.
- Prepare reports on sales, customer feedback, and staff performance.

Qualifications:

- Proven experience in a supervisory role within the hospitality industry.
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Ability to work under pressure and manage multiple tasks effectively.
- Knowledge of health and safety regulations in the hospitality sector.
- Flexibility to work various shifts, including evenings and weekends.

📌 FOH Shift Manager (Midland)
🏢 Last Slice Group
📍 Midland