As the first point of contact for our patients, you'll help ensure every visit runs smoothly while creating a positive and qualified experience.
Your responsibilities will include:
- Welcoming patients and helping them feel comfortable from the moment they arrive.
- Managing appointments, recalls, and daily schedules.
- Answering phone and email enquiries with professionalism and care.
- Maintaining accurate patient records and handling confidential information.
- Processing payments and completing general administrative tasks.
- Keeping the reception area organised, welcoming, and running efficiently.
- Supporting the clinical team with the smooth day-to-day operation of the practice.