Customer Experience Specialist - Workers Compensation (Osborne Park)

Customer Experience Specialist - Workers Compensation (Osborne Park)

15 Aug
|
Workfocus Australia
|
Osborne Park

15 Aug

Workfocus Australia

Osborne Park

Job Description

As a Customer Experience Specialist, you will:

- Represent WorkFocus as their single point of contact for all lines of communication and support for allocated customers
- Explore and understand customer needs to develop solutions to address portfolio challenges including cross selling of products and/or services
- Proactively manage portfolio performance in line with customer reporting
- Conduct variety of specific service assessments and/or rehabilitation interventions inline with WorkFocus service delivery requirements.
- Identify key employers and relationships and build on workload through exceptional service delivery and customer service

📌 Customer Experience Specialist - Workers Compensation (Osborne Park)
🏢 Workfocus Australia
📍 Osborne Park

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