Turn Your Love of Cruising into a Dream Career!

Absolutely love cruising in all its forms – ocean cruises, river cruising, and everything in between?

Have a passion for turning travel dreams into unforgettable cruise adventures?

Cruiseabout is searching for cruise enthusiasts to join our Mermaid Waters store! If cruising is your happy place and helping customers plan the perfect getaway lights you up, this could be your next great voyage.

✨ Let’s turn your passion for cruise holidays into a rewarding career.

Why You’ll Love Working Here

Because this isn’t just a job, it's a crew you’ll be proud to sail with. You’ll turn your passion for cruising into a career, be surrounded by supportive teammates, and be genuinely celebrated for your wins. With epic travel perks, real career progression, and a culture our people rated 94% Great Place to Work®, you’ll feel right at home from day one.

What You’ll Be Doing

As a Cruise Consultant, you’ll be the expert guiding customers from “just dreaming” to “bon voyage!”, creating cruise holidays they’ll never forget.

⚓ Your Key Responsibilities

- Quote, book, and invoice cruise bookings and packages with accuracy and flair

- Achieve monthly sales targets and KPIs

- Deliver outstanding service across walk-in, email, and phone enquiries

- Maximise every opportunity through upselling and cross-selling

- Maintain strong product knowledge to confidently recommend the perfect cruise

Who We’re Looking For

You’re passionate, driven, and love working toward results, especially when travel is involved.

You’ll Bring:





- Proven customer service experience with exposure to sales targets

- Previous travel or cruise experience (preferred but not essential)

- GDS experience (preferred but not essential)

- A keen eye for detail and strong problem‑solving skills

- Motivation, organisation, and a love of exceeding expectations

What’s in It for You?

️ Cruise Perks Galore

Opportunities for onboard ship inspections and exclusive cruise discounts for your own adventures

See the World

Industry travel discounts and eligibility for sponsored Familiarisation Cruises across the globe

Diverse & Inclusive Crew

We’re an Equal Chance Employer and encourage applications from Aboriginal and Torres Strait Islander peoples, people with disability, and individuals from diverse cultural and ethnic backgrounds

Learn & Grow

Tailored Learning & Development pathways, including in‑depth cruise product training

Health & Wellbeing

Corporate health insurance discounts with BUPA, access to an internal gym, and wellness initiatives

Social & Industry Events

Awards nights, team celebrations, and opportunities to attend global conferences (next stop: Bangkok 2026!)

Be part of a workplace committed to reconciliation through our Reconciliation Action Plan - we proudly support Aboriginal and Torres Strait Islander inclusion, cultural safety, and dedicated cultural leave

Our Talent Acquisition Team kindly requests no unsolicited resumes or approaches from Recruitment Agencies. Flight Centre Travel Group is not responsible for any fees related to unsolicited resumes.

📌 Travel Consultant - Mermaid Waters, QLD (Gold Coast)
🏢 Flight Centre Travel Group
📍 Gold Coast