About the company and the team at WB Infrastructure
WB Infrastructure is a plumbing and civil industry with core belief and values to build and maintain strong relationships with our clients and within our own team.
We are searching for someone who understands the true value of customer service, has good communication skills, and thrives working within a positive and motivated team.
The Candidate
To thrive in this role, you should bring the following skills and qualities:
- Meticulous attention to detail
- Ability to work independently and collaboratively
- Strong written and verbal communication skills
- Exceptional organizational abilities and prioritization skills
Your responsibilities will include:
- Answering and directing incoming calls, and taking messages
- Formatting documents for quotes and reports
- Updating spreadsheet reports
- Efficiently managing and tracking all daily work orders
- Coordinating daily schedules and job allocations for field technicians to ensure efficient service delivery
- Liaising with field technicians, clients, and supervisors to provide job updates and manage scheduling changes
- Monitoring job progress and ensuring work orders are completed accurately and on time