Location: Maitland, Cape Town
Employment Type: Permanent | Office-Based
Working Hours: Monday to Friday
Salary: Lucrative, depending on experience and qualifications
An established business is seeking a motivated, organised and customer-focused Sales & Office Administrator to join its team in Maitland. This is a hands-on position combining customer service, sales administration and general office support. The successful candidate will assist customers with product enquiries and sales, process transactions, prepare quotations and invoices, and ensure the day-to-day administrative functions of the office run efficiently.
Key Responsibilities
- Assist customers with product enquiries and sales.
- Process sales transactions and operate the POS system.
- Prepare, capture and process quotations and invoices.
- Handle customer queries, follow-ups and general correspondence.
- Maintain accurate customer and sales records.
- Perform general office administration and filing.
- Assist with the smooth day-to-day running of the office.
- Ensure customer-facing and office areas remain organised and qualified.
- Work closely with the team to deliver efficient customer service.
- Provide general sales and administrative support as required.
Minimum Requirements
- Previous experience in a sales and administration role.
- Previous experience working with a POS system.
- Computer literate with good Microsoft Office skills.
- Strong customer service and communication skills.
- Good organisational and multitasking abilities.
- Strong attention to detail and accuracy.
- Able to work independently and manage pressure effectively.
- Reliable, punctual and professional.
- Comfortable working in a busy, customer-facing environment.
Advantageous
- Previous pool technical experience.
- Experience within the fibreglass, pool or related industry.
- Knowledge of fibreglass products and applications.
Ideal Candidate
The ideal candidate will be confident dealing directly with customers and comfortable balancing sales and administrative responsibilities. You should be hands-on, dependable, organised and willing to learn about the products and industry. This role would suit someone who enjoys a busy office environment, takes pride in delivering excellent customer service and can keep multiple administrative and sales-related tasks on track.