We're a profitable Melbourne DTC jewellery brand growing 65% year-on-year, shipping worldwide from our own warehouse on Shopify. We're rolling out a current cloud WMS and heading into our biggest Black Friday yet — and we need a hands-on leader to run the floor. WHAT YOU'LL OWN Daily fulfilment — pick/pack accuracy and speed across a team of 4 core packers, scaling to ~10 during peak The WMS on the floor — become the super-user of our new system: workflows, scanning, and training every packer and casual on it

Receiving & stock integrity — inbound goods, putaway, stocktakes, location accuracy

Floor-level QC — defective items get flagged and pulled, never shipped

Peak readiness — casual onboarding, shift planning, and keeping Black Friday week calm

Your team — an experienced 2IC and a capable crew who know the products inside out

Working with customer service — urgent orders, address changes, missing parcels and returns receipting, handled same-day WHO WE'RE LOOKING FOR 3+ years running or supervising an ecommerce/DTC warehouse (fashion, accessories or small-goods fulfilment ideal)





Hands-on experience with a cloud WMS or barcode-scanning fulfilment system (Peoplevox, ShipHero, Cin7, Unleashed, NetSuite or similar) — you'll help bring ours live

At least one peak season (BFCM/Christmas) where the floor was your responsibility A trainer and standard-setter: you build routines, checklists and habits, and hold the line on them

Mandarin is a strong plus, not a requirement — like many global ecommerce brands we operate across English and Mandarin day-to-day (our supply chain and parts of our team are bilingual), so Mandarin helps you hit the ground running. The role itself runs in English.

Comfortable with tech and new tools; we automate wherever we can THE OFFER $85,000–$100,000 + 12% super, depending on experience. Full-time, in office at our Melbourne warehouse. Reports to the Head of Operations. Join before peak, make your mark on our biggest quarter, then help shape the warehouse as we scale. We review applications daily and move quick for the right person.

📌 Warehouse Manager Melbourne
🏢 Camile u0026 Stone
📍 Melbourne