Medical Receptionist / Administration Assistant – Casual
Queensland Rehabilitation Specialists (QRS) is a private specialist rehabilitation and pain management clinic looking for an experienced and enthusiastic Medical Receptionist / Administration Assistant to join our team on a casual basis.
We are looking for someone who is confident working in a busy medical reception environment, has excellent communication skills, and is able to provide a high level of service to our patients and doctors.
Queensland Rehabilitation Specialists (QRS) is a private specialist rehabilitation and pain management clinic looking for an experienced and enthusiastic Medical Receptionist / Administration Assistant to join our team on a casual basis.
We are looking for someone who is confident working in a busy medical reception environment, has excellent communication skills, and is able to provide a high level of service to our patients and doctors.
About the Role
The position will primarily be based at our front desk, with responsibilities including:
Welcoming and assisting patients in a professional and friendly manner
Answering and managing phone calls and patient enquiries
Managing appointments, bookings and doctor diaries
Managinggeneral billing, including private patients, Medicare, private health and third-party billing
Liaising with patients, doctors, specialists, insurers and external medical providers
Assisting doctors with the preparation and coordination ofmedical reports, letters and other clinical correspondence
Compiling medical records and documentation in response to medical records requests
Ensuring reports, records and documentation are completed accurately and within required timeframes
General reception and office administration
Supporting the wider clinic team as required
About You
We are ideally looking for someone withprevious medical reception or medical administration experiencewho can confidently step into the role and work independently.
You will have:
Previous experience in a medical reception or medical administration role
Experience with medical billing, including Medicare and third-party billing
Excellent written and verbal communication skills
Strong attention to detail and accuracy
Confidence communicating with patients and medical professionals
Good organisational and time-management skills
The ability to manage competing priorities in a busy environment
A professional, friendly and approachable manner
The ability to work independently as well as part of a team
Experience with medical reports, correspondence and medical records requests will be highly regarded
Experience working within aspecialist medical practice, rehabilitation, pain management or similar settingwill be advantageous.
Hours
This is acasual position, with regular availability required on:
Monday
Wednesday
Additional cover as required, including leave and staff absences
There may be opportunities for additional hours as the needs of the clinic grow.
What We Offer
A friendly and supportive team workplace
A varied role with the opportunity to develop your medical administration skills
The opportunity to work closely with specialist doctors and gain further experience in a private specialist practice
Room to grow within the rolefor the right person
Potential for increased hours and responsibilities over time
If you are an experienced medical administrator looking for a role where you can become an integral part of a growing specialist practice, we would love to hear from you.
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