Company Description
We're looking for two Phone Sales Officers to join our team at our Cranbourne branch.
JAS Oceania is a National Wholesaler of Automotive Rotating Electrical, Air-Conditioning, Accessories and Lighting products, servicing the Auto Electrical sector.
This is a customer‐focused role where you'll be the first point of contact for phone‐based sales enquiries, supporting customers and account managers with parts advice, order processing, and exceptional service.
If you enjoy customer interaction, thrive in a busy environment, and like being part of a close‐knit team — this could be a great fit.
Job Description
About the Role
As a Phone Sales Officer, you'll play a key role in supporting branch sales through phone‐based customer service and order processing.
You'll work closely with the wider branch team, assisting customers with parts enquiries while also supporting general storeperson duties as required.
This role suits someone with a background in parts, automotive, mechanical or electrical products — or someone keen to build experience in the industry.
Key Responsibilities
Deliver outstanding customer service and support branch phone‐based sales
Respond to inbound calls from customers and account managers to support sales outcomes
Process invoices, credits and orders accurately
Assist with stock management, including shelving, pallet racking and stock counts
Support general branch and warehouse operations as required
About You
Strong communication skills with a genuine customer service focus
Reliable, adaptable and able to work as part of a driven, diverse team
High attention to detail and robust organisational skills




Previous experience as a Parts Interpreter or exposure to automotive, mechanical or electrical parts is highly regarded
Willingness to support all areas of the business when required
Why join Bapcor?
At Bapcor, we focus on what matters most for our customers, team members and the communities we serve.
We go the extra mile to get the job done and always live our values.
In Joining Our Team, You Can Access
Diverse career opportunities within the Bapcor Group
Discounts across Bapcor products and services, including our Retail and Trade brands
Industry leading policies to support your work/ life balance (gender neutral parental leave, purchase leave, volunteer leave etc...)
Paid birthday leave
Wellbeing support
Novated leasing and more
About Bapcor
Bapcor Limited is Australasia's leading provider of automotive aftermarket parts, accessories, equipment and services and is an ASX‐listed organisation.
Our business spans Trade, Retail & Service, and Wholesale operations, with brands including Burson Auto Parts, Autobarn, Autopro, Midas, Opposite Lock, JAS Oceania, Baxters, Roadsafe and many more.
At Bapcor, Our Values Guide Everything We Do
We give a damn
We are in it together
We get it done
We do the right thing
Additional Information
We pride ourselves on our inclusive work environment, and encourage applications from people of all ages, cultures, gender identity, abilities and backgrounds, providing a recruitment experience that's fair, free from bias and accessible.
If you need to inquire about reasonable accommodation for the application process, please email ******.
#J-*****-Ljbffr

📌 Phone Sales Officer (Melbourne)
🏢 Bapcor
📍 Melbourne