A Role Where Your Expertise Makes a Difference
JOB ID: ****
PERMANENT FULL-TIME
PRACTICE MANAGER
INNER CITY LOCATION
CAR PARK PROVIDED
Looking for more than just another medical administration role?
This is an exciting opportunity to join a highly regarded specialist surgical practice in a full-time position offering an excellent salary, on-site car parking and a varied, rewarding role where your experience is genuinely valued.
You'll have genuine ownership across the day-to-day operations of the practice, working closely with the specialist surgeon to coordinate consultations, complex surgical bookings and patient care.
With a diverse and rewarding workload spanning practice operations, surgical scheduling, Medicare and private health billing, financial administration and patient coordination, you'll be trusted to use your expertise, make decisions and keep everything running seamlessly.
Offering full-time employment, Monday to Friday – 38 hours per week.
The principal responsibilities of the role will include:
Oversee the daily operations of the practice
Coordinate patient consultations and surgical bookings
Liaise with patients, hospitals, operating theatres and anaesthetic groups
Coordinate additional consulting sessions where required
Manage consulting and surgical billing
Process Medicare, private health fund and self-funded patient accounts
Provide patients with information regarding consultations, surgery fees, rebates and payment options




Understand patient requirements to appropriately schedule appointments and surgery
Ensure balanced consulting lists and efficient surgical schedules
Maintain and update Medicare, AMA and private health fund fee schedules
Interpret and explain surgical fee structures and Medicare billing rules
Manage practice banking, receipting and payment reconciliation
Coordinate doctor billing and Melbourne ENT Associate payments
Order office and medical supplies
Maintain accurate patient records using specialist medical software
Support the delivery of outstanding patient service at all times
Essential Criteria:
Minimum 3–5 years' experience working in a specialist surgical practice
Mediflex software system (not essential)
Previous surgical rooms experience (ideally ENT), coordinating surgical bookings
Strong understanding of Medicare, private health funds and medical billing
Excellent organisational and time management skills
High level of attention to detail
Outstanding communication and interpersonal skills
Ability to multitask in a rapid-paced specialist environment
Proficiency with medical practice management software
A generous salary will be negotiated.
Opportunity to work alongside a respected ENT Specialist.
Friendly and supportive team environment.
Diverse and rewarding role with autonomy.
Long-term career opportunity within a well-established specialist practice.
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