Customer Service & Administration Coordinator
Looking for a role where you can use your customer service and administration skills while being part of a supportive, established business?
Want to start your career with this entry level role
In this role you'll enjoy:
Avaried roleacross customer service, administration and delivery coordination
Working with anestablished and trusted furniture business
Being part of a team where your organisation and customer service genuinely matter
Regular business hours of9:00am – 5:30pm
APreston-basedrole
The opportunity to work across different parts of the business and build your skills
The Role
Our client has been helping Australians furnish their homes with stylish, quality furniture and personalised service for decades.
We're looking for aCustomer Service & Administration Coordinatorto join our team in Preston.
You'll help keep things running smoothly by:
Responding to customer enquiries by phone, email and online
Booking and coordinating customer deliveries
Keeping customers updated on their orders
Helping resolve customer enquiries and delivery issues
Supporting the showroom, warehouse and delivery teams
Completing general administration, data entry and record keeping
Assisting with payments, banking and end-of-day reconciliations
About You
We're looking for someone who:
Hassome experiencein customer service or administration
Is friendly, professional and confident dealing with customers
Isorganised and accurate
Communicates well over the phone and in writing
Can manage multiple priorities without losing track of the details
Is comfortable using email, CRM and computer systems
Enjoys solving problems and getting things sorted
Works well independently and as part of a team
Experience in retail, furniture, logistics or delivery coordination would be great, but isn't essential.
Sound Like You?
If you're looking for a stable, wide-ranging role with an established Australian furniture business, we'd love to hear from you.
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