Meaningful conversations.
Real impact.
A role you can grow in.
At Clinibase, every conversation you have can help connect someone to a clinical trial that has the potential to improve or even save lives.
We're growing again, and we're looking for people who genuinely enjoy talking to others, building trust quickly, and helping guide people through important decisions.
Meaningful conversations.
Real impact.
A role you can grow in.
At Clinibase, every conversation you have can help connect someone to a clinical trial that has the potential to improve or even save lives.
We're growing again, and we're looking for people who genuinely enjoy talking to others, building trust quickly, and helping guide people through important decisions.
Who We AreClinibase is a fast-growing clinical trial recruitment company supporting research across Australia & NZ.
We're a people-first team who are passionate about making a meaningful difference.
We pride ourselves on creating positive experiences and supporting people with empathy, care, and understanding throughout every stage of their journey.
About the RoleConnect with participants over the phone and understand their situation
Ask thoughtful questions to determine whether a study is right for them
Clearly explain what's involved and what happens next
Support and guide people through the process with empathy and care
You'll work across both inbound enquiries and outbound follow-ups
What Makes Someone Successful HereThe people who succeed in our team are those who:
Care about people, and want their work to mean something
Bring positivity and resilience, even during challenging moments
Communicate with empathy,



professionalism, and confidence
Adapt well to change and enjoy problem-solving
Take pride in meaningful work and being part of a collaborative team
Who Tends to Thrive in This RolePeople with experience in call centres, customer service, hospitality, retail, or healthcare often do really well in this role, as the skills are highly transferable.
We also welcome applicants from recruitment, support work, or community services backgrounds who are looking for a more structured, people-focused role.
No clinical trial experience is needed, as full training is provided.
What You'll Get$67,200 starting salary (inc. super), with performance-based reviews
Realistic growth path to $100K+ (inc. super) for consistent high performers
Ongoing training, development, and growth opportunities
A supportive and inclusive team culture
Up-to-date Collingwood office, great food and transport nearby
1 hour paid lunch
A collaborative environment where your ideas and contributions are valued
The opportunity to be part of a team that truly cares about people
The EnvironmentTaking pride in doing things properly
Supporting each other to perform at a high level
Consistency and follow-through
Celebrating wins together
Make a DifferenceIf you enjoy helping people, having meaningful conversations, and being part of a team where you love to have fun and support each other, we'd love to hear from you.
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📌 Clinical Trials Recruitment Specialist (Melbourne)
🏢 Clinibase
📍 Melbourne