About Us:
At Uniting AgeWell, our focus is on supporting older people to experience a sense of wellbeing, choice and independence in their lives, to feel valued members of their community and to have easy access to the community or residential services they need to live the life they want.
With a range of services in many locations in Victoria and Tasmania, our****staff and700volunteer staff are committed to high quality services and care.
Uniting AgeWell provide a workplace culture based on theBESTphilosophy –Believe, Excel, Support and Trust– underpinned by our values ofKindness, Respect, Integrity, Innovation and Inclusion, and our customer service charter and promise that shape and inform all that we do.
More information can be found on the Uniting AgeWell website -
Why choose Uniting AgeWell - North Tas HCP
Easy to access with public transport andfree on/off site parking
Above awardhourly rates
Salary packaging benefit up to $15,900 + $2,650annually
AnnualLeave loading
Career pathways, education and training opportunities
Comprehensive Employee Assistance Programavailable 24/7 for our staff
Enhanced Parental Leaveoptions
Location options - move within ourUniting AgeWell network(Victoria and Tasmania)
Not for profit,values-basedorganisation
About the role:
A rewarding opportunity for to provide high quality and professional administration support at ourNorth Tas HCPfacility.
Based in our Launceston office, this role will provide Administration Support Services to support the ongoing growth of theSupport at Home (SAH) program across Northern and North Western Tasmania.
The role will coordinate a range of non-care services, support external service provider relationships, process invoices, maintain accurate client records and assist with budget monitoring.
This position will help improve operational efficiency,



strengthen compliance and allow Care Advisors to focus on assessment, care planning and client support activities.
Key responsibilities will include:
Scheduling gardening, cleaning, home maintenance, transport, physiotherapy and allied health services
Coordinating client and provider appointments
Confirming services and following up activities
Managing recurring service schedules
Liaising with approved external service providers
Monitoring service delivery requirements
Resolving booking and scheduling issues
Maintaining accurate provider records
Receiving and validating provider invoices
Allocating costs against client budgets
Uploading invoices to client records
Preparing invoices for payment processing
Supporting expenditure monitoring and reporting
Maintaining accurate client documentation
Supporting audit readiness
Monitoring service records and invoice documentation
Ensuring administrative compliance requirements are met
you will also:
Provide outstanding customer service, maintaining friendly, supportive and qualified relationships with clients, their relatives and friends
Check in visitors, contractors and other guests, ensuring OSH guidelines are followed
Provide friendly and professional reception and switchboard support
Undertake ad-hoc administration duties as required or advised
About you:
You are passionate about what you do and want to make a difference in the lives of our clients,



to support them to live life to their potential
This is the place for you if you have:
Previous experience in administration, coordination or a similar support role
Strong organisational and time management skills, with the ability to manage competing priorities
Excellent attention to detail and accuracy when handling records, invoices and financial information
Strong communication and interpersonal skills, with a professional and friendly approach
Experience working with external providers, clients and other stakeholders
Confidence using computer systems and Microsoft Office applications
The ability to maintain confidentiality and accurate client documentation
An understanding of compliance requirements and the importance of maintaining accurate records
A proactive, solutions-focused approach and the ability to resolve scheduling and administrative issues
A genuine commitment to providing high-quality support and customer service
The ability to work independently while also contributing positively to a team
Are committed to being part of a workplace culture based on theBESTway of life (Believe, Excel, Support and Trust)
Essentials for working in Aged Care:
A current Working WithVulnerable People card
Current and ongoing flu vaccinations
Australian working rights
Ability to pass a national police clearance and NDIS Clearance
Make a positive difference in your community –apply now!
Aboriginal and Torres Strait Islander peoples are encouraged to apply for this role.
You can access the position description here: Administration Officer (Home Care) PD.pdf
For more information please contact the Recruitment Team at ******.
Please note the position and location.
Only shortlisted candidates will be contacted.
We look forward to hearing from you!

📌 Administration Officer (Launceston)
🏢 Uniting Agewell
📍 Launceston