We are an established organisation operating across Australia and New Zealand, with a focus on supporting our customers and delivering quality products and services.
About the Role
We are looking for a proactive and organisedSales Support & AI Coordinatorto support theNational Business Manager and Sales teamacross Australia and New Zealand.
Key Responsibilities
Process invoices, claims, rebates and customer pricing across relevant systems.
Prepare new line forms, promotional submissions and customer information.
Support customer, BDM and internal enquiries and follow up outstanding actions.
Manage Sales Co-op budgets, invoices, accruals and activity tracking.
Coordinate merchandising activities, POS requirements and distribution.
Support sales, scan and promotional reporting, forecasting and customer analysis.
Prepare reports, presentations and clear sales communications.
Identify opportunities to improve processes and reduce administration.
Support the use of AI and productivity tools to streamline recurring tasks, reporting and communication.
Develop simple templates and processes to improve team efficiency and consistency.
Ensure information and outputs are accurate, appropriate and commercially relevant.
Your Recent Employer
We are an established organisation operating across Australia and New Zealand, with a focus on supporting our customers and delivering quality products and services.
About the Role
We are looking for a proactive and organisedSales Support & AI Coordinatorto support theNational Business Manager and Sales teamacross Australia and New Zealand.




Key Responsibilities
Process invoices, claims, rebates and customer pricing across relevant systems.
Prepare new line forms, promotional submissions and customer information.
Support customer, BDM and internal enquiries and follow up outstanding actions.
Manage Sales Co-op budgets, invoices, accruals and activity tracking.
Coordinate merchandising activities, POS requirements and distribution.
Support sales, scan and promotional reporting, forecasting and customer analysis.
Prepare reports, presentations and clear sales communications.
Identify opportunities to improve processes and reduce administration.
Support the use of AI and productivity tools to streamline recurring tasks, reporting and communication.
Develop simple templates and processes to improve team efficiency and consistency.
Ensure information and outputs are accurate, appropriate and commercially relevant.
About You
Experience in sales support, administration, customer service or a similar role.
Strong Excel and Microsoft Office skills, including formulas and pivot tables.
Excellent attention to detail and data accuracy.
Strong written and verbal communication skills.
Highly organised with the ability to manage competing priorities.
Commercially minded, proactive and solutions focused.
Comfortable working with data, systems and new technology.
Curious about AI and how it can be practically applied in the workplace.
Ability to build strong relationships across Sales, Finance, Supply Chain and other teams.
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📌 Sales Support / Al Coordinator (New South Wales)
🏢 West Recruitment
📍 New South Wales