Profectus is seeking expressions of interest from experienced technical trainers to develop and deliver training that enables users, administrators, and support personnel to operate and sustain secure ICT systems within Australian Government environments.
The role spans the full training cycle: reviewing and updating training packages, delivering to mixed technical audiences onsite, capturing feedback from those sessions, and improving how training is designed and delivered over time.
Key Responsibilities
Update and deliver training programs to a range of audiences, including frontline and escalation technical support personnel, system planners and managers, support staff from supporting agencies, and field-based support representatives
Review and maintain training packages covering pre-requisite training, initial rollout training, and gap training
Deliver ongoing and ad hoc training onsite to support knowledge growth and transfer across the wider user and support community
Participate in training and post-delivery assessment reviews to capture user and technical feedback, and act on the findings
Investigate and recommend improvements to training delivery, including embedding content into existing institutional curriculums, repeatable delivery mechanisms, and computer based training
Attend, contribute to, and where required lead workshops and training review discussions
Develop and maintain training support material, standard operating procedures, and technical documentation
Maintain the accuracy and currency of all training support material




Provide technical advice that accounts for broader business and operational requirements
Required Experience
Demonstrated experience delivering technical training to operational and technical personnel, including hands-on and equipment-based delivery
Experience developing, reviewing, and maintaining training packages and supporting instructional materialDesirable Experience
Formal training and assessment qualifications, for example a Certificate IV in Training and Assessment
Experience delivering training within secure or classified ICT environments
Experience with deployed or field-based communications networks and systems
Instructional design experience, including computer based or blended learning solutions
Experience embedding training content into established institutional curriculums
Technical background in systems administration, networks, or communications systems
Experience gathering and applying structured post-delivery training feedback
Relevant tertiary qualifications or industry certifications in a related discipline
Security Clearance Requirements
Must be an Australian Citizen
Must hold a current AGSVA NV2 Security Clearance
Working Arrangements
Onsite in Canberra
Why Profectus
Profectus partners with the Australian Government to deliver trusted, secure ICT capability in highly governed environments.
We take a long-term, relationship-driven approach, supporting our people across the full lifecycle of their engagement while contributing to outcomes of national significance.
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📌 Technical Trainer (Canberra)
🏢 Profectus
📍 Canberra