Join a leading consumer-focused organisation and play a pivotal role in delivering high-impact initiatives across a busy Technology and Business landscape.
This is a permanent opportunity suited to an experienced Business Analyst who thrives in ambiguity, loves shaping "as-is / to-be" processes, and can confidently influence stakeholders at all levels.
Business Analyst (Permanent)
Salary: 130,000 pkg
Location: Melbourne / Hybrid
The Opportunity
You'll partner closely with Technology and business stakeholders to define, clarify, and drive requirements from discovery through to delivery – ensuring solutions are practical, traceable, and aligned to real customer and operational outcomes.
Key Responsibilities
Partner with stakeholders across Technology and business units to gather, validate, and prioritise business and technical requirements
Translate complex concepts into clear, actionable requirements, user stories, and process documentation
Facilitate workshops, interviews, walkthroughs to uncover needs, pain points, and opportunities
Collaborate with architects, engineers, and project managers to align business objectives to technical solutions
Maintain high-quality documentation,



including version control across analysis artefacts
Document current-state (as-is) and future-state (to-be) processes
Drive continuous improvement by identifying process gaps and ensuring solutions address them
Support delivery with any other duties as directed
What You'll Bring
5+ years' end-to-end Business Analysis experience
Strong stakeholder management, negotiation, and relationship-building skills
Advanced process mapping and BA documentation capability
Expertise in user story mapping and persona-based requirements gathering
Working knowledge of BPMN and familiarity with BABOK tools/techniques
Exposure to AI tools used in BA practice
Domain experience in Telco and/or Energy (Power, Gas, Electricity)
Transparent written and verbal communication; able to operate at both strategic and operational levels
Proven ability to manage competing priorities, navigate ambiguity, and support continuous improvement
*Please only apply if you have full working rights and are currently based in Melbourne, Australia.
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📌 Business Analyst - Perm (Melbourne)
🏢 Talenza
📍 Melbourne