We are seeking aMedical Receptionist/Practice Managerto join our team in Runcorn, QLD on acasual basis.
This is a hybrid role that combines frontline patient engagement with administrative and operational management responsibilities.
You will be the first point of contact for our patients whilst also ensuring the smooth day-to-day operation of our medical practice.
This position is pivotal in maintaining the high standards of patient care and organisational efficiency that define our practice.
Key responsibilities
Greeting patients upon arrival and providing them with a warm, professional welcome
Managing patient check-in and check-out procedures, including collection of fees and processing of insurance documentation
Scheduling and confirming patient appointments whilst managing the practice calendar efficiently
Answering incoming calls and directing enquiries to the appropriate medical staff or departments
Maintaining accurate and confidential patient records in compliance with privacy regulations
Processing medical correspondence, referrals and test results
Performing general administrative tasks including filing, data entry and report preparation
Assisting with inventory management and ordering of supplies and equipment
Supporting the coordination of staff schedules and covering for team members as requiredLiaising between patients, doctors and external healthcare providers
Contributing to the maintenance of a clean, welcoming and organised reception area and practice facilities
What we're looking for
BEST PRACTICE SOFTWARE KNOWLEDGE & EXPERIENCE ESSENTIAL!
(please do not apply if you do not have knowledge or experience in Best Practice software)
Proven experience working as a medical receptionist, practice manager or in a similar healthcare administrative role
Solid organisational and multitasking abilities,



with the capacity to manage multiple responsibilities in a rapid-paced environment
Excellent customer service skills and ability to interact professionally with patients, staff and external contacts
Proficiency in computer systems and medical practice management software
Accurate typing and data entry skills with meticulous attention to detail
Knowledge of medical terminology and familiarity with healthcare regulations and privacy legislationAbility to maintain confidentiality and handle sensitive patient information with discretion
Strong communication skills, both written and verbal
Flexibility and adaptability to work on a casual basis with varying hours as required
A genuine commitment to delivering exceptional patient care
Preferred: Experience with Australian healthcare systems, Medicare and private health insurance processes
What we offer
We value our team members and are committed to creating a supportive and team-oriented workplace.
We offer casual employment with adaptable scheduling to suit your lifestyle.
You will work alongside experienced healthcare professionals in a welcoming environment dedicated to patient-centred care.
Our team benefits from a positive workplace culture where your contributions are recognised and appreciated.
About us
We are a progressive medical practice based in Runcorn, QLD, committed to providing accessible, high-quality healthcare services to our local community.
Our team of dedicated healthcare professionals work collaboratively to ensure that every patient receives compassionate, evidence-based care.
We are focused on building long-term relationships with our patients and supporting their health and wellbeing through a comprehensive range of medical services.
Our practice values integrity, professionalism and patient-centred care in everything we do.
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📌 Medical Receptionist/Practice Manager (Queensland)
🏢 seek.com.au
📍 Queensland