Operations Director | Healthcare Services
Are you an experienced healthcare operations leader who enjoys improving the way teams work?
We are recruiting an Operations Director to join an established and growing healthcare organisation in Brisbane.
This is a key leadership position with responsibility for multiple operational teams and their Team Leaders.
You will be joining the business at an exciting stage of growth.
They are looking for someone who can bring structure, develop their leaders, improve processes and take real ownership.
What you'll be doing
Lead and support multiple Team Leaders and their teams
Take ownership of day-to-day operational performance
Set clear expectations and ensure teams are meeting their KPIs
Identify problems, bottlenecks and areas where processes can be improved
Improve productivity, quality, accuracy and turnaround times
Review financial and transactional processes and investigate discrepancies
Develop Team Leaders and help them become stronger people managers
Manage performance issues when required
Use data and reporting to understand what's working and what needs attention
Improve processes, systems and operational controls
Work closely with senior leaders and other areas of the business
Help build a positive, accountable and high-performing culture
What we're looking for




This role requires someone who understandshealthcare operationsand has experience working in a complex, high-volume setting.
We would particularly like to hear from people who have worked within:
Private hospitals or day hospitals
Specialist medical clinics or groups
Multi-site healthcare organisations
Patient accounts or hospital revenue teams
Medical administration or billing operations
Other complex healthcare environments
You may currently be anOperations Manager, Revenue Services Manager, Patient Accounts Manager, Senior Practice Manager, Regional Practice Manager, Medical Administration Manageror similar.
What's on offer
Senior operational leadership position
Lead multiple teams and Team Leaders
Genuine opportunity to improve and shape the operation
Established and growing healthcare organisation
Brisbane inner-city location
Work closely with senior leadership
ASAP start, with flexibility for the right person
The position will initially befull-time in the officewhile you get to know the teams and operation.
There may be some flexibility to work in a hybrid arrangement longer term once operations are well established.
If you have experience leading healthcare operations and enjoydeveloping people, solving problems and making processes work better, we'd love to hear from you.
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📌 Operations Director | Healthcare Services (Queensland)
🏢 Frontline Health
📍 Queensland