Commercial Sales Coordinator (Melbourne)

Commercial Sales Coordinator (Melbourne)

13 Aug
|
STIHL
|
Melbourne

13 Aug

STIHL

Melbourne

AtSTIHL, we're here for a reason and for each other.
For 100 years, our story has been one of people who believe that their work can make a difference.
What began as a small family business has grown into a global community connected by shared values and a sense of purpose that goes beyond products.
We're here to innovate with integrity, to challenge what's possible and to create something that lasts.
AtSTIHL, we combine long heritage with a modern corporate culture which is characterized by diversity, equal opportunities and continuous development.
When we understand why we do what we do, work becomes more than a job, it becomes a reason to grow, to connect and to lead change together.
That's the spirit that defines our culture.
That's what it means to be HERE FOR AREASON.
Join STIHL AUSTRALIA
Here, we will provide you with clarity about what success looks like and how to get there.
STIHL is a family-owned company, with a global reach and a large Australian presence.
Known for our high-quality products and a strong reputation for reliability and state-of-the‐art German engineering technology, STIHL has grown to be a household name and is the number one chainsaw brand worldwide.
Voted as Australia's most trusted brand of Outdoor Power Equipment, we employ over 115 staff in Australia, and over 20,000 employees world wide, distributing through an extensive network of more than 700 specialist dealers and retailers in both rural and metropolitan markets.
Our reputation is grounded in German engineering, innovation, and quality—but what truly sets us apart is our people and the inclusive culture we're building every day.
We recognise that great teams are diverse teams.
Whether you're experienced in this industry or bringing transferable skills from another field, we encourage you to apply.
Employee Engagement and Culture
STIHL recognizes that its people are its greatest asset.
Each year we conduct the Gallup employee engagement survey, implementing measurable action plans and pulse checking progress to ensure we continue to uplift the experience of our people.
As a result, employee engagement is at an all-time high.
Our people love working here and our focus remains on their Success, Growth and Experience.
At STIHL we offer so much more.
Market competitive remuneration package reviewed annually (base, super, annual bonus)




Health insurance subsidy up to $**** per year (couple/family)
Additional superannuation co-contribution
Income protection insurance (TPD)
Gym Subsidy of $290 per year
Purchase Leave *****
Volunteer and charity programs
Social club and other work events to bring our people together
Employee Assistance Support (counselling) to you and your family
Versatile working arrangements / hybrid
End of year Christmas Party
Employee Awards and service Recognition
Flue vaccination and Skin Checks
Training, development and coaching
Our people say they feel like we are ONE TEAM.
We Bleed Orange.
We love what we do, and we love who we do it with.
There is a strong sense of belonging and feeling valued.
We genuinely care about our team's satisfaction and engagement.
About the Role
We have an exciting opportunity for aCommercial Sales Coordinatorto join our Sales team on a14-monthmaximum term contract (maternity leave replacement)based in Knoxfield.
Reporting to the National Commercial Sales Manager, this role provides critical support to our Commercial Sales team nationally.
As the Commercial Sales Coordinator, you will be responsible for coordinating commercial and key account orders, supporting rebate programs, managing customer enquiries, processing export orders, and providing administrative support to the broader Sales team.
This is a varied and fast‐paced role that will suit a highly organised individual with a strong customer focus and excellent attention to detail.
What you'll be doing
Processing commercial and key account orders through SAP and B2B platforms
Coordinating delivery requirements and liaising with dealers and customers
Managing key account rebate administration and maintaining accurate records
Responding to customer and account enquiries and resolving issues where appropriate
Supporting export order processing, quotations and customer communications
Coordinating demo equipment for Commercial Team members and customers




Assisting with meetings, reports, purchase orders and budget tracking
Supporting industry events, trade shows and customer activities
Maintaining data integrity within SAP and other business systems
Providing leave coverage and administrative support across the Sales team as required
What you'll bring
You are a highly organised professional with exceptional attention to detail and a strong customer-service mindset.
You are comfortable managing multiple priorities and enjoy working both independently and collaboratively.
Previous experience in a sales coordination, customer service, administration or commercial support role
Strong organisational and time management skills
Excellent written and verbal communication skills
A high level of attention to detail and accuracy
A proactive approach and ability to work autonomously
Strong problem-solving skills and a customer-focused attitude
The ability to build effective relationships across internal and external stakeholders
Systems Experience
Experience using the following systems will be well regarded
SAP
CRM systems
Microsoft Office Suite (Excel, Word, Outlook, PowerPoint and Teams)
B2B platforms and customer portals
Our Commitment to Inclusion
At STIHL, we are committed to building an inclusive and equitable workplace where everyone regardless of gender, could grow and succeed.
We support the development, remuneration and fair treatment of all employees, and provide inclusive parental leave to help all parents balance career and family.
We know that not everyone has considered a career in outdoor power equipment and that's exactly why we value curiosity.
This is an industry where practical innovation, evolving technology and real‐world impact come together, offering meaningful and rewarding career pathways.
We encourage all genders to explore these opportunities, bring fresh perspectives, and discover a field where their contribution can truly make a difference.
Privacy Notice:
Your personal information is being collected by STIHL Pty Ltd (ABN **************) ("STIHL", "we", "our" or "us") as part of your job application, recruitment, or employment relationship with STIHL.For information on our Privacy Collection Statement please refer to : Careers at STIHL Australia | STIHL)
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📌 Commercial Sales Coordinator (Melbourne)
🏢 STIHL
📍 Melbourne

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