We are seeking an experienced and strategic Regional Area Manager to lead operations across our Rockhampton City territory and surrounding regions in Australia.
This is a permanent position offering the opportunity to drive business growth, manage multi-site operations, and lead a high-performing team.
The successful candidate will be responsible for overseeing all aspects of regional performance, ensuring operational excellence, and delivering sustainable business results.
Oversee all operational and commercial activities across the assigned regional territory, ensuring alignment with organisational objectives and strategic priorities
Develop and implement regional business strategies to drive revenue growth, market penetration, and competitive advantage.
Key Responsibilities
Operational Excellence— Ensure every restaurant meets brand standards for food quality, speed, cleanliness, and guest experience.
Multi‐Site Leadership— Lead, coach, and develop Senior Operations Coaches and Restaurant Managers across the region.
Commercial Performance— Drive sales, labour efficiency, COGS control, and profitability; analyse performance data and implement improvement plans.
People Development— Build capability, hold teams accountable, and create succession pipelines.
Compliance & Safety— Ensure WHS, Food Safety, RSA, Awards/EAs, and visa compliance across all sites.
Customer Experience— Champion guest satisfaction, resolve escalations, and maintain brand reputation.
Strategic Execution— Translate state strategy into consistent operational execution across QLD.
Stakeholder Management— Collaborate with state leadership, franchisee, general manager, suppliers, and cross-functional teams.




Travel & Field Presence— Regular intrastate travel to Bundaberg, Rockhampton, Gladstone, Hervey Bay, Maryborough, and Brisbane.
Core Competencies
Leadership & Coaching— Ability to inspire, develop, and hold teams accountable.
Commercial Acumen— Strong understanding of P&L;, labour models, inventory, and cost control.
Communication— Clear, consistent communication across all levels.
Problem Solving— Ability to diagnose operational issues and implement solutions.
Tech Literacy— Comfortable with systems such as Workday, Tanda, Crunchtime, and Microsoft Office.
Qualifications
*Required Skills & Experience:**
Minimum 3 years' experience in a regional or area management role within a corporate environment
Proven track record of managing P&L; responsibility and delivering financial results
Strong people management and team leadership capabilities
Demonstrated experience in strategic planning and business development
Excellent communication and interpersonal skills with the ability to influence at all levels
Solid analytical and problem-solving abilities with sound decision-making skills
Experience with performance management, KPI tracking, and data analysis
Proficiency in Microsoft Office applications and business management systems
Ability to travel within the regional territory as required
Experience within a specific industry sector relevant to the role
Knowledge of the Australian market and regional business dynamics
Familiarity with CRM software or advanced business management platforms
Background in sales, operations, or business development
Experience managing geographically dispersed teams or multiple locations
#J-*****-Ljbffr

📌 Regional Area Manager (Rockhampton)
🏢 Guzman Y Gomez
📍 Rockhampton