Join our team and be part of the experience behind the ink.
We're Australia's largest tattoo studio company, and we're looking for a confident, friendly and people-focusedSales & Bookings Managerto join our growing team.
We believe great client relationships start with the first conversation.
From the initial enquiry through to the appointment, we want every client to feel welcomed, understood and genuinely looked after.
You'll be at the centre of that experience - connecting with clients, understanding what they're looking for and helping match them with the right artist and studio.
What you'll do
Manage bookings and enquiries across multiple tattoo studios
Speak with clients via phone, Instagram and online channels
Convert enquiries into confirmed bookings
Build genuine relationships with new and returning clients
Help clients find the right artist for their tattoo
Work closely with tattoo artists and studio managers
Manage booking systems and client information
Follow up with clients and ensure a smooth booking journey
Work towards sales and conversion KPIs
Help continually improve our customer experience
What we're looking for
You're someone who:
Has3+ years' experiencein sales, customer service, bookings, hospitality or a similar role
Is confident, friendly and naturally good with people
Knows how to build rapport and communicate with different personalities
Enjoys working towards goals and achieving results
Is organised, proactive and comfortable in a fast-paced environment
Has great attention to detail
Brings positive energy and personality to the workplace
Has an interest intattoos, artandcreative industries
Tattoo industry experience isn't required - we'll teach you about our artists, styles and processes.
Why join us?
You'll be part of a creative, energetic and non-corporate environment, working alongside talented tattoo artists and a team that cares about customer service, quality, relationships and doing things differently.
There's also plenty of chance to grow as the business continues to expand.
Think you'd be a good fit?
#J-*****-Ljbffr