About the role
This position will act as a mediator between workshop staff and management.
Reporting to the Service Manager to provide direction and support to workshop staff to assist with achieving set goals and targets.
Key responsibilities
Ensure sufficient risk and task analyses are completed to carry work out safely both onsite and within the workshop
Monitor activities conducted to identify any significant hazards
Report all injuries or near misses to the Service Manager as soon as possible following the event
Ensure protective clothing and safety equipment provided is always worn as appropriate to the current working situation and is in good working order
Oversee workshop staff and ensure company procedures are followed
Review disassembly reports to ensure completeness and that required parts are specified including measurement of materials required
Ensure job numbers and timesheets are completed accurately and on time
Notify service manager of additional work needed or any delays in expected completion as soon as they become known
Oversee site staff and ensure work is performed as per current schedule of works and company procedures are followed
Ensure site documentation and commissioning reports are completed
About you
Current fitter and turner trade certificate with 5 years post trade experience preferably within the pump maintenance and repair environment
Work well under pressure
Able to handle conflict and address differences of opinion
Knowledge and experience with a variety of pumps and water industry equipment
Current MR truck license
Current Forklift license
Set an example of superior customer service behavior for all service personnel, maintaining positive relationships with customers, employees, and contractors
Be prompt and available for versatile scheduling
Focus on quality
Strong focus on teamwork and communication