Queensland Eye and Retina Specialists – Spring Hill QLDA fantastic opportunity exists for a highly motivated individual to join our professional, friendly and supportive team at a private ophthalmology practice.
Our practice is currently seeking an additional Medical Receptionist/Administrator who is able to work 3-5 days per week on a regular basis.
There will be an opportunity for permanent part-time employment with long-term career growth for the right candidate.A fantastic opportunity exists for a highly motivated individual to join our qualified, friendly and supportive team at a private ophthalmology practice.
Our practice is currently seeking an additional Medical Receptionist/Administrator who is able to work 3-5 days per week on a regular basis.
There will be an opportunity for permanent part-time employment with long-term career growth for the right candidate.About UsQueensland Eye & Retina Specialists (QERS) is a private ophthalmology clinic based in Spring Hill.
We are dedicated to providing the premium specialist ophthalmic care.
QERS is fully equipped with precision diagnostic technology and highly trained ophthalmologists on board.
We have a great team culture at QERS.
Our team is known for its positive culture, collaborative approach, and commitment to delivering an outstanding experience for every patient.About the RoleYour role is vital in delivering our exceptional patient care.
Working closely with our doctors, clinical team and patients, you will provide a high level of administrative support to perpetuate the ultimate experience to our patients and other health professionals.You will be welcoming, courteous, friendly and professional with patients and team members,



while handling administrative tasks and phone calls.Your primary task will be the following, but not limited toMeet and greet our patients in a friendly and professional mannersManage incoming and outgoing phone callsElectronic referral management (Oculo, Medical Object, Emails, Digital faxes)Correspondence managementPatient account management including DVA, Medicare, Workcover and Eclipse processingManage patient bookingsPrepare quotationsSurgery bookingsBilling and accountsLiaising with various health professionalsAssisting patients with enquiriesSending correspondence lettersOffering refreshments to patientsYou will be rostered between ******* hours per week (negotiable) between Monday to Friday 7:30am to 5:30pm.About YouWe are seeking for a highly motivated individual who demonstrates:Warm and affable demeanourExcellent customer service skillWarm and articulate phone mannerPassion for delivering outstanding patient careWillingness to learn and continuously improveExcellent Attention to detail and accuracyAbility to multitask and prioritise effectivelyProfessional presentationPunctuality and reliabilityA positive,



can-do attitude and genuine enjoyment of working with peopleA proactive approach and willingness to support the wider team when neededEssential Experience RequiredCommitment to start/continue a career in the medical fieldAbility to thrive within a fast-paced workplace and deliver results with a cheerful and calm demeanourDemonstrated ability to work within a team and independentlyExperience with Microsoft officeExcellent communication and interpersonal skillsExperience in billing and receipting and general money handlingPreferred Skills & KnowledgeMinimum 6 months specialist medical administration experienceWorking knowledge of Medicare and Health fundsExperience in Ophthalmology practiceKnowledge of Gentu software or similar medical softwareKnowledge of Eclipse billingKnowledge of theatre bookings & surgical IFC'sType speed of minimum 50 wpm & 95% accuracyProficient use of medical terminologyWhy Join QERS?
At QERS, you'll become part of a supportive team that genuinely values professionalism, integrity and exceptional patient care.
We foster a respectful workplace where every team member is encouraged to learn, contribute and grow.
You'll work alongside experienced specialists and colleagues who are passionate about delivering outstanding patient care every day.If you're interested in joining our team, please apply via Seek, addressing to Emi Yokoya along with a cover letter outlining how you meet the criteria and indicating which days you are available to work.We appreciate your interest in QERS as your potential workplace.
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📌 Specialists Medical Administrator (Brisbane)
🏢 Queensland Eye and Retina Specialists
📍 Brisbane