13 Aug
|
Randstad
|
New South Wales
13 Aug
Randstad
New South Wales
Are you a Data Centre specialist with the grit to handle mission-critical infrastructure?
Join a global leader in Cloud and AI technology and power the systems that impact billions of lives.
Data Centre Technicians | Eastern Creek, NSW
Are you a Data Centre specialist with the grit to handle mission-critical infrastructure?
Join a global leader in Cloud and AI technology and power the systems that impact billions of lives.
The Opportunity:
We are seeking Data Centre Technician's to join a world-class team supporting one of the largest cloud infrastructures in the world.
This isn't just a "fix-it" job; it's a hands-on role in a high-stakes, mission-critical environment where you ensure the physical heartbeat of the cloud remains steady 24/7.
You will be responsible for the end-to-end delivery of technical support and hardware installations.
From complex rack deployments and structured cabling to board-level fault diagnosis, your work directly impacts the reliability of global digital services.
Key Responsibilities
Infrastructure Deployment:Lead the installation, commissioning, and optimisation of production server hardware and new "whitespace" designs.
Maintenance & Break-Fix:Perform system board-level repairs, hardware troubleshooting, and structured cabling.
Incident Management:Prioritise ticketing queues, resolve escalations, and navigate rigorous Change Management protocols to clear blocking issues.
Site Planning:Assist in planning and commissioning new rack positions and physical infrastructure.
Collaboration:Work in close collaboration to other technical teams & non-technical teams (e.g networking, compute, compliance, business operations)
Detailed Responsibilities
Infrastructure Deployment & Life-cycle Management
New Builds: Participate in the design, planning, and commissioning of new "whitespaces" and rack positions.
Full-Stack Installation:Support the deployment of physical infrastructure, including server hardware, storage, and networking equipment.
Structured Cabling:Manage the end-to-end installation, replacement, and troubleshooting of copper and fibre cabling -This is a significant and core component of this position.
System Optimisation:Participate in the ongoing monitoring and optimisation of all production hardware to ensure peak performance.
Incident Response & Technical Support
Break-Fix Operations: Perform complex hardware repairs, including system board-level diagnosis and component replacement, ensuring all tasks meet strict Service Level Agreements (SLAs).
Problem Escalation:Act as a critical point of contact for escalating technical support and providing timely solutions for internal customer issues.
Change Management:Operate strictly within a ticket-based workplace.
Operational Excellence & Collaboration
Multi-Disciplinary Teamwork:Work alongside diverse teams, including Networking, Compute, Compliance, and Business Operations.
Strategic Reporting:Utilise internal tools to provide accurate,
real-time reporting on site health and project progress.
Queue Management:Proactively prioritise ticketing queues to clear blocking issues and maintain the flow of technician activities.
Crucial Requirements
The 60-Minute Response:Due to the "mission-critical" nature of this site, you must hold a valid driver's license and reside within 60 minutes of the data centre to support on-call shifts.
24/7 Commitment:You must be willing and able to participate in a 7x24-hour standby rotation and shift program.
Hardware Proficiency:Deep experience in fault diagnosis, hardware troubleshooting, and large-scale rack deployments.
Communication:Ability to translate complex technical problems into actionable solutions for both technical and non-technical stakeholders.
Tickets:Must have a Construction Induction Card (White Card) or be willing to obtain
Clearance:Must be able to pass and obtain a National Police Clearance
Why Join This Team?
Work for a company that leads the way in AI and Cloud solutions.
You will be empowered to contribute to industry innovations while enjoying a culture that promotes:
Professional Growth:Exposure to high-level technical environments and global standard operational protocols.
Stability:Long-term, ongoing contract opportunities with a steady pipeline of critical project work.
Impact:A chance to work on infrastructure that supports everything from global industry innovation to life-saving care.
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all.
We actively encourage applications from any background.
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📌 Data Centre Technicians - 24/7 Operations (New South Wales)
🏢 Randstad
📍 New South Wales