Executive Support and Coordination Officer
Role:Ongoing, full-time (35hpw)
Salary:Clerk Grade 7/8.
Packageincludes base salary ($116,981- $129,492)plus superannuation and annual leave loading.
Location:SydneyCBD, with hybrid working conditions anda50% office presencerequired.Flexible working arrangements may be available in line with the DCS Flexible Working Policy.
About the role:
We are seeking a highly organised and proactive Executive Support and Coordination Officer to provide high-quality executive support, business coordination and administrative services that enable senior leaders to focus on delivering key priorities and outcomes.
Working across teams, you will coordinate business activities, manage workflows and support the delivery of strategic and operational priorities.
You will work closely with a diverse range of stakeholders and contribute to communications, engagement and coordination activities that support a connected, responsive and high-performing team environment.
Success in this role requires strong organisational skills, sound judgement, attention to detail, and a proactive approach to anticipating and responding to business needs.
Key responsibilities / About you:
Provide executive support and coordination to enable efficient operation of executive functions, managing priorities, workflows and deliverables with accuracy and discretion and within agreed timeframes to ensure timely delivery.
Coordinate executive governance processes, including meetings, briefings, correspondence, to support timely, well-informed decision making and compliance with organisational requirements and to ensure effective governance outcomes.
Manage correspondence and information flows to ensure accuracy, consistency, confidentiality and alignment with organisational standards and approval processes to ensure compliant information flow.
Coordinate communications and engagement activities, including managing inputs, review and approvals, to ensure accurate, timely communications aligned with organisational priorities.
Maintain effective records and information management practices to support transparency, accountability and efficient day-to-day operations to ensure reliable record keeping.
Build and maintain productive working relationships with key stakeholders to support coordinated executive support, effective engagement and timely resolution of requests.
Exercise judgement in balancing competing priorities across executive governance and operational activities, proactively identifying and escalating issues, risks and opportunities to ensure continuity of operations.
Identify and support continuous improvement initiatives across administrative, coordination and communications processes to ensure efficiency and consistency
To be successful in this role you will demonstrate
Demonstrated experience providing executive support, business coordination or administrative services in a complex, fast-paced environment.
Strong organisational skills with the ability to manage competing priorities, coordinate multiple activities and meet deadlines.
Well-developed written and verbal communication skills, including experience preparing correspondence, briefing materials,



presentations and other business documentation.
Proven ability to build and maintain effective stakeholder relationships and work collaboratively across teams.
Experience managing workflows, tracking actions and supporting the delivery of business priorities.
Ability to exercise sound judgement, maintain confidentiality and manage sensitive matters with discretion.
Proactive and solutions-focused, with strong attention to detail and a commitment to high-quality customer service.
Demonstrated proficiency in Microsoft 365 applications, including Outlook, Word, Excel, PowerPoint and Teams.
Experience using JIRA and eApprovals is preferable but not essential.
Experience supporting communications, engagement or stakeholder activities, with the ability to adapt to changing priorities and business needs.
Desirable:Knowledge of the cyber security and privacy landscape within NSW Government would be beneficial.
Essential requirements:
Must be an Australian Citizen with an ability to obtain and maintain a NV1 level security clearance, and willingness to undergo a criminal history and identity verification and ongoing probity checks as a condition of employment.
Why work for Cyber NSW?
Adaptable working:We offer a broad range of flexible working arrangements.
Career development:Ongoing learning and development opportunities through expert-led sessions, online training and professional development opportunities.
Work-life balance:Flex time accrual for extra hours worked (for non-Exec roles) based on a 35-hour work week.
Wellbeing support:Acess to employee assistance programs, including EAP, Fitness Passport, and wellbeing initiatives.
Inclusive culture:Staff led Employee Resource Groups (ERGs) including DCS Pride, Young Professionals Network and more.
Leave entitlements:Four weeks annual leave and paid sick leave, carer's leave, and long service leave.
About the team
This role works across advisory, engagement andintegration-related functions to support coordinated delivery across CyberSecurity NSW.
It contributes to stakeholder engagement, communications,business coordination, governance processes and key organisational events,helping ensure priorities, actions and information flow efficiently acrossteams and with key stakeholders.
Office of the Chief Cyber Security Officer
The Office of the Chief Cyber Security Officer providesadministrative and communications support for Cyber Security NSW to enable thecoordinated delivery of organisational objectives.
The team ensures risk isappropriately managed through oversight of the commercial and businessactivities for the organisation and provides high-level executive assistance tothe NSW Chief Cyber Security Officer.
ID Support NSW




IDSupport NSW provides the public with remediation support to help individualssecure their identity following a compromise.
ID Support NSW deliverspublic-facing education and awareness programs that foster privacy and identityresilience across NSW and leads the NSW Government response to data breaches.
Uplift, Advisory & Engagement (UA&E;)
Uplift, Advisory & Engagement (UA&E;) delivers operational, strategic and policysupport to Cyber Security NSW and the wider NSW Government on cyber securitymatters.
UA&E; uplifts the cyber security posture through tailored advice,security assessments and other initiatives to drive a cyber-aware culture.
CyberSecurity Defence & Capability (CDC)
CyberSecurity Defence & Capability (CDC) provides safeguarding measures tostrengthen cyber security across the NSW Government.
CDC delivers plans forcyber incident recovery and response, develops bespoke intelligence of thecyber landscape and issues alerts for vulnerabilities impacting systems used byNSW Government agencies.
About Cyber Security NSW
Cyber Security NSW provides centralised services and all-of-government leadership to drive a cyber-resilient NSW Government that can safeguard the confidentiality, integrity and availability of government systems, services and data for NSW communities.
Cyber Security NSW is an all-of-government function located within Digital NSW in the Department of Customer Service.
Learn more about Our Vision and Cyber Security NSW.
ID Support NSW is a nation-leading business unit in Cyber Security NSW that deliver public-facing advisory services dedicated to assisting victims of identity theft and crime and supports the NSW Governments data breach response.
With recent data breaches and increasing fraud, identity resilience is key to preventing misuse.
Learn more about ID Support NSW and help shape how identities are protected and remediated in NSW.
Salary Grade 7/8, with the base salary for this role startingat $****** base plus superannuation
Closing Date
Closing Date: Monday 17th August **** @ 9.59am
Careers at Department of Customer Service
A career at the Department ofCustomer Service (DCS) gives you the opportunity to help improve government services, and be part of reform that benefits people across NSW.
We are focused on delivering excellent customer service, digitaltransformation, and regulatory reform.
Come join us and influence the future of our great state.
Belong in our diverse and inclusiveworkplace
The strength of our workforce lies in its diversity and embracingdifference, while the key to our success is leveraging the contributions of employees with differentbackgrounds and perspectives.
You can view our full diversity and inclusion statement here.
We provide adjustments to the recruitment process for candidates, including individuals with disability.
If you require an adjustment during the recruitment process, including alternate formats or have questions about the support available, please contact Talent Operations on ************ or ******.
For more information, please visit
Information on some of the different types of disabilities
Information on adjustments available for the recruitment process
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📌 Executive Support And Coordination Officer (New South Wales)
🏢 the original
📍 New South Wales