ADMINISTRATION & CUSTOMER SUPPORT
Part Time – Monday to Friday, School Hours
Competitive Hourly Rate - Immediate Start
BUILT TOUGH. BUILT LOCAL. JOIN OUR TEAM.
At
ShedEx Mackay
, we design and construct custom sheds, steel buildings, carports and outdoor structures across Mackay, the Whitsundays and Bowen Basin.
From residential sheds and rural buildings through to commercial projects, we manage the complete process for our customers – from initial enquiry and design through to engineering, approvals, construction and handover.
As our business continues to grow, we're looking for an experienced and highly organised
Administration & Customer Support Officer
to join our Mackay team.
ABOUT THE ROLE
Your responsibilities will include:
Answering incoming phone calls and customer enquiries
Managing emails and general correspondence
Assisting with new customer enquiries and maintaining customer records
Following up customers, suppliers and subcontractors
Preparing and matching purchase orders to invoices and general documentation
Maintaining accurate electronic job and project files
Data entry and updating internal systems
Coordinating appointments, deliveries and site visits
Assisting with council, engineering and certification documentation
Liaising with suppliers, subcontractors, engineers and certifiers
General accounts and administration support
Supporting the ShedEx team with day-to-day office requirements
ABOUT YOU
Ideally, you'll have:
2–3+ years' experience
in administration,



office coordination or a similar role
Previous experience within construction, building, trades, engineering, equipment hire or another service-based industry would be highly regarded
Strong Microsoft Outlook, Word and Excel skills
Experience with accounting or job management software
Positive general accounts administration knowledge
Excellent written and verbal communication skills
Strong attention to detail and accuracy
Confidence dealing with customers over the phone and via email
The ability to prioritise and manage multiple tasks
A proactive approach – you see something that needs doing and get onto it
The ability to work independently while also being part of a close-knit team
THE HOURS
This position is designed around
school hours, 4-5 days per week – Monday to Friday
.
The exact start and finish times can be discussed with the successful applicant.
If you've previously worked in a busy administration, accounts or construction office role and are now looking for
meaningful work that fits around school hours
, we'd particularly like to hear from you.
APPLY TODAY
Please apply through SEEK with your
CV and a brief cover letter outlining your administration experience and availability
or email
••••@shedex.com.au
.
Applicants must have the right to work in Australia and local/regional availability. A pre employment medical National Criminal Check is required. Sponsorship not available.

📌 Administration & Customer Support (Queensland)
🏢 CiteCon
📍 Queensland