Customer Solutions Qa Lead - Elevate Experience & Coaching (Melbourne)

Customer Solutions Qa Lead - Elevate Experience & Coaching (Melbourne)

13 Aug
|
JB Hi-Fi & The Good Guys
|
Melbourne

13 Aug

JB Hi-Fi & The Good Guys

Melbourne

The Good Guys is seeking a Customer Solutions Quality Assurance Lead to measure and monitor the quality of customer interactions and provide coaching to improve team performance against standards.
You will perform assessments, prepare reporting, and drive training to ensure compliance and excellent customer outcomes across a high-volume contact setting, with hybrid work options for eligible roles.
#J-*****-Ljbffr

📌 Customer Solutions Qa Lead - Elevate Experience & Coaching (Melbourne)
🏢 JB Hi-Fi & The Good Guys
📍 Melbourne

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