About the role
Premium IT is looking for an enthusiasticJunior IT Support Technicianto join our growing team inBibra Lake WA ****.
Thisfull-time entry-level positionis ideal for a recent school leaver, TAFE graduate, university student, or someone looking to start a career in Information Technology.
No previous IT industry experience is required.
We're looking for someone with a genuine interest in technology, a positive attitude, robust communication skills, and a willingness to learn.
You will receive hands-on training and mentoring while working alongside experienced technicians supporting a wide range of business clients.
A current driver's licence is required as the role will involve onsite visits to client locations.
What you'll be doing
Provide friendly and professional first-level IT support via phone, email, remote support and in person
Assist with setting up computers, laptops, mobile devices and other equipment
Learn how to diagnose and troubleshoot common hardware, software and network issues
Support Microsoft 365 applications including Outlook, Teams, Word and OneDrive
Assist senior technicians with onsite installations, upgrades and maintenance activities
Create and maintain accurate service tickets and documentation
Build strong relationships with clients through excellent customer service
Continually develop your technical knowledge through training and hands-on experience
What we're looking for
A genuine interest in technology and pursuing a career in IT
Excellent communication and customer service skills
Strong problem-solving skills and attention to detail
Reliable, punctual and professional presentation
Ability to work independently and as part of a team
Willingness to learn new technologies and develop technical skills
Completion of, or currently studying, an IT-related qualification (TAFE, university or similar) is desirable but not essential
Experience building computers,



helping friends and family with technology, gaming, home networking, or personal technology projects will be highly regarded
Australian citizenship is required for this position
Current driver's licence required
What we offer
At Premium IT, we're committed to helping people build successful long-term careers in the IT industry.
Some of the benefits include:
Structured on-the-job training and mentoring
Exposure to a wide range of technologies and business environments
Industry certification support and professional development opportunities
Standard business hours with a healthy work-life balance
Friendly and supportive team culture
Company social events and team activities
Opportunities for career growth into Level 2 Support, Projects, Cyber Security, Cloud Services and other specialist IT roles
Competitive salary with regular performance and development reviews
About us
Premium IT is a Perth-based Managed Service Provider delivering IT support, cyber security, cloud solutions and technology consulting to businesses across Western Australia.
We're passionate about providing outstanding customer service and helping our clients make the most of technology.
Our team works with organisations across a variety of industries, giving our staff exposure to a broad range of technologies, environments and challenges.
Whether you're finishing school, completing TAFE or university, or looking for your first step into the IT industry, this is an excellent opportunity to gain practical experience and build a rewarding career with a growing local business.
IMPORTANT:Applications must include a cover letter explaining why you would be a great fit for Premium IT and what interests you about a career in IT.
This position is aimed at entry-level candidates, so we're looking for enthusiasm, initiative and a willingness to learn rather than extensive industry experience.
Apply now and start your IT career with Premium IT.

📌 Junior Ict Support Technician (Western Australia)
🏢 Premium IT
📍 Western Australia