Sales Account Manager - Cisco Solutions & Managed Services
Sales Account Manager - Cisco Solutions & Collaboration
Location:
Melbourne, VIC
Category:
Sales > Account Management
Work Type:
Full Time
About the Opportunity
Are you a commercially driven, relationship-focused sales professional ready to accelerate your career within an elite IT systems integration ecosystem? We are an agile, growing technology provider and a proud Cisco partner specializing in advanced Collaboration, Contact Centre, Networking, and Security solutions.
We are seeking a
Sales Account Manager
to drive revenue growth across an existing client portfolio while identifying and converting new opportunities.
This hybrid, client-facing role is perfect for someone who is comfortable operating across both account management and new business within an established customer base. You will own the end-to-end sales cycle, act as the primary point of contact for your accounts, and work closely with our expert pre-sales technical and delivery teams to position and deliver gold-standard solutions.
Key Responsibilities
Account Management & Retention:
Build and grow deep relationships across assigned accounts, engaging stakeholders at all levels to drive alignment, demand, and revenue growth.
Sales Execution:
Own the end-to-end sales cycle from discovery and qualification through to deal closure, preparing high-quality proposals and commercial pricing responses.
Cross-Selling & Upselling:
Identify new opportunities to introduce advanced Cisco technologies and our managed services portfolio across your client base.
Technical Collaboration:




Partner closely with pre-sales technical specialists and delivery teams to shape, position, and smoothly transition solutions from sale to implementation.
Pipeline Discipline:
Manage your pipeline, deal progression, and forecasting with high discipline and accuracy using our CRM platform (
ConnectWise
).
Ecosystem Engagement:
Actively liaise with vendors, distributors, and partners to support deal progression and solution design.
Skills & Experience Required
Essential
Proven Track Record:
3-5 years of experience in sales, account management, or business development within a
B2B technology environment
.
Domain Knowledge:
Experience working with customers across collaboration, contact center, networking, or security solutions.
Commercial Mindset:
Demonstrated ownership over sales targets, KPIs, forecasting, and revenue outcomes.
CRM Proficiency:
Experience utilizing CRM platforms (ConnectWise or similar) for pipeline hygiene.
Communication:
Strong communication skills with the ability to bridge the gap between technical and business stakeholders.
Mobility:
Flexibility to travel approximately *****% for customer engagement and industry events.
Desirable
Exposure to Cisco technologies including
Webex, Meraki,



or Cisco Security
.
Experience working within an IT partner, reseller, or distributor environment.
An understanding of unified communications or contact center architectures.
A relevant degree in Business, IT, or a related field.
A Typical Day in This Role
Morning:
Review your pipeline, prioritize key accounts, and align with internal teams on next steps.
Mid-morning:
Engage directly with customers through calls or face-to-face meetings to uncover business priorities and progress opportunities.
Afternoon:
Collaborate with technical teams on solution design and proposal generation, ensuring CRM activity and forecasts are completely accurate.
Ongoing:
Maintain deal momentum through proactive follow-ups, internal coordination, and high-standard customer care.
What We Offer
Continuous Growth:
Ongoing training and development across Cisco technologies and advanced sales capabilities.
Strong Delivery Support:
Access to elite pre-sales technical specialists and delivery teams to ensure your client solutions succeed.
Explicit Pathways:
Clear performance expectations with structured support, coaching, and the opportunity to grow within a scaling business.
Competitive Rewards:
An attractive remuneration package paired with performance-based incentives.
Great Culture:
A collaborative, team-focused environment with a strong customer-first mindset.
We are committed to diversity, inclusion, and equal opportunity. We welcome applications from candidates of all backgrounds.
#J-*****-Ljbffr

📌 Sales Account Manager - Cisco Solutions & Managed Services (Melbourne)
🏢 Randstad
📍 Melbourne