Transport for NSW is seeking a customer-focused professional to process applications, manage accounts and resolve enquiries from our Parramatta team. You will apply policies, maintain records and support continuous improvement while working with internal stakeholders to enhance outcomes.
You will engage in cross-skilling, prepare qualified correspondence and handle financial adjustments per delegated authority, contributing to excellent customer experiences.
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📌 Customer Experience Specialist — Service & Resolution (Sydney)
🏢 Transport For Nsw
📍 Sydney
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