(Ability to provide occasional relief at Mont Albert Showroom highly regarded - operating hours may be expanded to Saturday mornings in the future)
$60,000 – $65,000 + Super
Long term role
About Able Living
Able Living has been a trusted provider of assistive technology for over 30 years. We support individuals, families, and health professionals by supplying a wide range of mobility, daily living, and rehabilitation equipment. Our focus is on practical solutions, quality service, and helping people live more independently.
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About the Role
We are seeking a skilledShowroomSpecialist / Customer Service to join our team, based at our Carnegie branch. This role focuses on delivering high-quality customer service, relationship building and product demonstrations, while supporting established admin processes.
You will work closely with customers, carer's, and both internal and external teams to ensure appropriate equipment solutions are recommended, accurately recorded, and efficiently processed.
Applicants who are able to provide occasional relief at our Mont Albert branch as required are highly regarded.
Key Responsibilities
Provide first point of contact for walk in customers and other third party professionals visiting our Showroom.
Provide outstanding Customer service via phone, email, and in the showroom.
Understand and record customer needs.
Process sales, quotes, orders,



and delivery bookings accurately
Enter, update, and maintain customer, product, and order records across internal systems
Check pricing, availability, funding, and delivery details using multiple systems
Coordinate with internal teams and external partners to ensure orders are completed correctly
Maintain current product knowledge across the assistive technology range
About You
Clear and professional communication skills, both verbal and written
Ability to accurately use multiple computer systems to record and retrieve information
Capacity to follow instructions, work within established procedures, and adapt to recent processes
Ability to work effectively as part of a team and take direction as required
Customer-focused approach, demonstrating respect and professionalism in all interactions
Willingness to learn and maintain knowledge across the assistive technology product range
Previous experience in healthcare, allied health, administration, or sales is desirable but not essential
Additional language skills are considered an advantage
What We Offer
Comprehensive product and systems training
A supportive, collaborative team environment
Exposure to a broad range of assistive technology and mobility equipment
Meaningful work that makes a positive difference to customers' lives
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📌 Showroom Specialist / Customer Service (Melbourne)
🏢 Able Living Group
📍 Melbourne