Optus Enterprise Managed Services is seeking 3 seniorContact Centre Specialists to provide technical support for enterprise contact centre environments. You will own incidents, drive resolutions, and collaborate across stakeholders to ensure service excellence.
In this role, you will stay current with CX platforms like CXone, Omilia, AWS, Cisco, Avaya, NICE, Calabrio and Verint, delivering high-quality documentation and continuous improvement initiatives.
#J-*****-Ljbffr
📌 Senior Contact Centre Specialist - Hybrid Cloud Cx Expert (Port Macquarie)
🏢 Singtel Group
📍 Port Macquarie
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.