Goulburn Options is a trusted, community-focused, not-for-profit disability service providerlocatedin the beautiful country hills of SeymourVictoria. We offer a unique opportunity to enjoy a nature-filled lifestyle whileremainingjust 90 minutes from Melbourne.
As we continue to grow, we areseekingan experienced and passionate Team Leader to join our Programs and Community(DayServices)team. This is an exciting opportunity to work in afast-pacedenvironment where you can make a genuine difference in the lives of people living with disability.
Our Vision
To support people to live their Biggest Life Possible.
Role Description
This position contributes to the day-to-day success of Goulburn Options through the management, leadership and delivery of the Programs and Community team, with management responsibilities and direct reporting to the Services Manager.
Leading by example to provide day-to-day coaching, support, and direction to foster and develop an engaged and effective team,whilst providingdaily coordination of participants with disabilities,in programs & services thatoperateat our day service site and in the community.
Programs and Community has undergone significant growth, reform and modelling and will continue to be assessed asadditionalgrowth or evolution of support models arise, to ensure itremainsfinancially and operationallyviableand sustainable. This positionis responsible forleading the continued assessment,reformand responsiveness of the service at a team-level.




The Team Leader contributes to the success of Goulburn Options with the delivery of Strategic Directions through effective leadership, participant-focused service provision, team development, operational and service excellence and sound financial oversight and planning.
The Team Leaderis responsible fordelivering necessary changes to meet the long-term needs of all stakeholders and developing a high-functioning team.
The Team Leader has overall responsibility for the delivery of the Programs and Community Services program in a cost-effective and productive manner.
Key responsibilities
Leadership and team management
Lead, support and mentor the Program & Community Team
Manage rosters,workloadsand day to day team operations
Foster acollaborative, high performing andvalues basedteam culture.
Support staff development,supervisionand performance conversations
Quality and compliance
Ensure adhere to policies and procedures
Participate in quality improvement,accreditationand audit activities
Manage and respond to incidents and risk reporting requirements
About you
To be successful in this role, you will bring:
Tertiary qualification relevant to Disability Service
Demonstratedexperience in NDIS disability service provision, e.g. provision of programs that are centre or community based.
Demonstratedexperience in a leadership position (at least 3 years)
Demonstratedexperience in managing monthly and annual service budgets
Understanding of quality improvement frameworks
Strong communicationand interpersonal skills
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📌 Team Leader - Programs & Community (Seymour)
🏢 Goulburn Options
📍 Seymour